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Windows 7: Windows 7 Re-Installation question

05 Apr 2012   #1
needhelpwithhp

Windows 7
 
 
Windows 7 Re-Installation question

We have a recent HP laptop that crashed, ironically right after Norton expired! Trying to re-install after nothing else helped. It asks for an installation disk but I don't remember if the computer came with one and with recent renovations it's a daunting task to look. Can I download or /etc a disk to rev it up?

There is a product key on the bottom of the computer.

Anyone happen to know if the 300 dollar-ish HP with Windows 7 Home premium from Walmart comes with a start up disk?


My System SpecsSystem Spec
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05 Apr 2012   #2
cyclic

Windows 7 home premium x64
 
 

Which model ?
There may (actually should ) be a restore partition on the hard drive, to access it you will need to press a specific key during boot up.
Often they will not provide an installtion disc, the instructions advise that you make a restore DVD immediately the first set up is performed.

If push comes to shove you can buy a restoration DVD from HP for your specific model.

If you post the model number there may be something you can do.
My System SpecsSystem Spec
05 Apr 2012   #3
gregrocker

 

You can try disinfecting and then repairing Startup: Troubleshooting Windows 7 Failure to Boot - Windows 7 Forums

Or you can try running Factory Recovery from its partition at boot: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

Or you can order factory Recovery Disks from HP, if you need or want the preinstalled factory software which came with machine.

If not you can get the superior Clean Reinstall - Factory OEM Windows 7. Everything you need is in link.
My System SpecsSystem Spec
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05 Apr 2012   #4
needhelpwithhp

Windows 7
 
 

HP

2000-299WM Notebook PC
My System SpecsSystem Spec
05 Apr 2012   #5
needhelpwithhp

Windows 7
 
 

I couldn't get to safe mode. Startup repair was an endless boomerang...

Another user wiped it clean and now I'm at the 'Need installation disk' point so I don't know if any repair options are still possible.
My System SpecsSystem Spec
05 Apr 2012   #6
gregrocker

 

Everything you need is in the Clean Reinstall Factory OEM tutorial I posted above. Did you read it?
My System SpecsSystem Spec
05 Apr 2012   #7
needhelpwithhp

Windows 7
 
 

I pressed F11, etc.. and I think it is reinstalling now. The other user may have uninstalled with an old school method.
My System SpecsSystem Spec
05 Apr 2012   #8
needhelpwithhp

Windows 7
 
 

I read the other 2, didn't get to that one.
My System SpecsSystem Spec
05 Apr 2012   #9
needhelpwithhp

Windows 7
 
 

I did go to that one and was confused. From

'the latest official Win7 installer ISO with SP1 for your licensed version'

they offer win7 home x17's... and I have x16's...
My System SpecsSystem Spec
05 Apr 2012   #10
gregrocker

 

That is only the latest version number, and you need the newer version. Choose Home Premium 32- or 64-bit depending upon what came with your machine or which you prefer based on your specs. If you will post up those specs we can help you decide if you're unsure: 32 bit vs 64 bit Comparison - Windows 7 Forums
My System SpecsSystem Spec
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 Windows 7 Re-Installation question




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