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Windows 7: Unable to. Upgrade windows 7 because of ati issues

13 Apr 2012   #1
Jay B

windows 7 home premium 64 bit
 
 
Unable to. Upgrade windows 7 because of ati issues

Hi guys

I am having real problems loading security updates for Windows 7. Have been to many sites and Microsft are now telling me to upgrade windows 7 but i am having issues with ATI Catalyst Install Manager and ATI Catalyst Control Centre. The upgrade gets half way through and then rolls back.

It asks me to uninstall these programs but unfortunately they do not appear in my programs and features in the control panel.

It would appear it is ghosting somewhere (my term I dont know what the official term would be lol) and I dont know how to find or remove it.

Any suggestions?

Thanks
J


My System SpecsSystem Spec
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13 Apr 2012   #2
bobkn

Windows 7 Pro X64 SP1
 
 

Two ideas:

1) Re-install the Catalyst package, and then uninstall it normally.

2) Driver Sweeper: Phyxion.net - Driver Sweeper

Of course, a clean re-install of Windows would fix your problem.
My System SpecsSystem Spec
13 Apr 2012   #3
gregrocker
Microsoft MVP

 
 

I would not use Catalyst or any other Display bloatware, just the driver.

It's possible if you had Catalyst that it left services running if you did not turn it off in msconfig>Startup and msconfig>Services before uninstalling. So if it is in fact erroring and not installed, follow Bob's suggestion to reinstall it for the purpose of uninstalling it correctly.

Then if any problems persist please post back the exact problem and any verbatim error messages.

Look over these steps to get a perfect Clean Reinstall - Factory OEM Windows 7 which are the same for retail.
My System SpecsSystem Spec
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14 Apr 2012   #4
Jay B

windows 7 home premium 64 bit
 
 

Hi Bob

Am Doing as you suggested. The driver sweeper - never used one befoer is listin a lot of ATI dll files AND some KKEY Local machine keys

Should I remove all of these - sorry I have never done a driver sweep before

J
Quote   Quote: Originally Posted by Jay B View Post
Hi guys

I am having real problems loading security updates for Windows 7. Have been to many sites and Microsft are now telling me to upgrade windows 7 but i am having issues with ATI Catalyst Install Manager and ATI Catalyst Control Centre. The upgrade gets half way through and then rolls back.

It asks me to uninstall these programs but unfortunately they do not appear in my programs and features in the control panel.

It would appear it is ghosting somewhere (my term I dont know what the official term would be lol) and I dont know how to find or remove it.

Any suggestions?

Thanks
J
My System SpecsSystem Spec
14 Apr 2012   #5
bobkn

Windows 7 Pro X64 SP1
 
 

[QUOTE=Jay B;1880366]Hi Bob

Am Doing as you suggested. The driver sweeper - never used one befoer is listin a lot of ATI dll files AND some KKEY Local machine keys

Should I remove all of these - sorry I have never done a driver sweep before

J
[QUOTE=Jay B;1880074]

Is it safe to use Driver Sweeper?

I think so. I wouldn't have suggested it if I though that it was risky.

If you're concerned, I suggest making a backup of the Windows Registry. I haven't done that in a long time, so I'll let you find that on the Web rather than trying to advise you.
My System SpecsSystem Spec
14 Apr 2012   #6
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

We have seen too often how so-called driver sweepers, cleaners, call them what you will cause more problems than they cure.

Please use Greg's good advice he gave in post #3.
My System SpecsSystem Spec
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 Unable to. Upgrade windows 7 because of ati issues




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