Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Will upgrading my Windows 7 Home Premium eliminate OS errors?


18 Apr 2012   #1

Windows 7 Ultimate
 
 
Will upgrading my Windows 7 Home Premium eliminate OS errors?

I have a PC running Windows 7 Home Premium (64-bit). It is owned by my wife and has encountered numerous problems over the past few months:
Adobe Acrobat X Pro stopped working and it was impossible to reinstall. (My wife doesnít recall the error, but we tried Adobe uninstallers, etc to no avail.) She was not able to install Adobe Reader and had to settle for a 3rd party PDF reader.
When Norton Internet Security 2011 ran out, the Norton Internet Security 2012 nor the Norton 360 would install
When I try to access the Printers through Control Panel, it keeps trying to build up the printer list for hours (and never succeeds.)
I tried to download some Garmin maps but they would not install

Obviously, we have some serious software conflicts or registry issues. I know I could format the drive (or replace it), but I would love to save the time, if possible.

If I bought Windows 7 Pro (64-bit) upgrade, do you think my problems could be solved or would they likely be passed on to the new OS? (I believe the OS was pre-installed on the purchased PC, so I donít have a CD to do a repair. There may be a Restore CD, but that will wipe out everything, too.)

My System SpecsSystem Spec
.

18 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

You shouldn't need to buy anything, assuming you have the Windows 7 Home Premium Product Key for your wife's PC. And maybe even if you don't have it.

It should be on the bottom of the PC or maybe in a battery compartment. It's 25 characters in this format: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx.

If you have that key, you can download an ISO of Windows 7 Home Premium, burn it to a disc, install from the disc, and activate with the Product Key you already have.

Got the Product Key?

Another choice: I assume it is a PC by a major outfit such as HP or Acer. If so, it should have a "recovery partition" that will let you restore to factory specifications.

Which do you prefer: clean reinstall with Product Key or restore to factory specs via recovery partition?
My System SpecsSystem Spec
18 Apr 2012   #3

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

The upgrade will not solve your problems. Assuming you are talking about Windows Anytime Upgrade, all that happens is this: the files need to upgrade the system are downloaded and installed, which means any underlying problems will still exist.

A clean install should solve your problems and you don't need to buy an upgrade to do it. You can legally download a Windows 7 ISO and use your current product key to activate it, as this excellent tutorial explains.

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
.


18 Apr 2012   #4

Microsoft Windows 8.1 Pro 64-bit
 
 

Helly terry, welcome to Sevenforums

Instead of trying to purchase a new OS, you might try to use the restore CD first: System Recovery Options

If you choose to attempt to keep the OS going and fix it instead:

The following paragraph describes how you may need to uninstall some programs. I recommend using Revo Uninstaller Free to remove the programs as it does a better job than the Windows Uninstaller.

I would recommend uninstalling everything (Or as much as you can - the more the better. Do not uninstall any drivers or updates listed in the control panel or Revo Uninstaller, however), and running this tutorial (by Brink). If you use Revo, select a program to uninstall, click uninstall, make sure you choose "advanced" mode when prompted, and when the options arise to delete extra registry items or files, make sure you click all of the individual items and files and select 'delete', then next. After you've followed all of these steps, download Ccleaner and do a registry scan and delete anyything that presents itself as needing fixing.

The reason I would have you uninstall as much as you can is if you are going to wipe the system anyway, you might as well. And this way, it ensures the problem doesn't lie with a program, and allows your system to more easly get fixed. If Control panel has more programs listed (not drivers or updates) that aren't listed in Revo, uninstall them in the control panel.

If ever you have any questions, don't hesitate to ask them. If you have any trouble downloading the software I've recommended, let me know, and using any kind of virus scanner you may have, try to detect if your system has a virus. If you do not have a functioning scanner/antivirus, let me know that also.
My System SpecsSystem Spec
18 Apr 2012   #5

7 x64
 
 

I would also like to welcome you to the Seven Forums.

First thing I would do is Remove any and all Norton software from your this computer. It is the worst piece of software ever written. Either find some other AV product and don't use an AV product and just be more aware of what you do on the computer. I have not run any AV software for many many years and have never been infected. Why cause I don't do Stupid stuff.

If that does not solve some, if not all, of your problems then it may be time to format the drive and reinstall. First saving all your personal files to an external drive.
My System SpecsSystem Spec
18 Apr 2012   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by edwar View Post
I would also like to welcome you to the Seven Forums.

First thing I would do is Remove any and all Norton software from your this computer. It is the worst piece of software ever written. Either find some other AV product and don't use an AV product and just be more aware of what you do on the computer. I have not run any AV software for many many years and have never been infected. Why cause I don't do Stupid stuff.

If that does not solve some, if not all, of your problems then it may be time to format the drive and reinstall. First saving all your personal files to an external drive.
I don't think that you are right. Norton is about the best AV program around. G-Data or Eset would be my other choices. But with NIS I never had a problem (on several systems) - unlike with MSE (on another system) where I caught a couple of viruses immediately. And AVG destroyed 18 of our systems.
My System SpecsSystem Spec
18 Apr 2012   #7

7 x64
 
 

Quote   Quote: Originally Posted by whs View Post
Quote   Quote: Originally Posted by edwar View Post
I would also like to welcome you to the Seven Forums.

First thing I would do is Remove any and all Norton software from your this computer. It is the worst piece of software ever written. Either find some other AV product and don't use an AV product and just be more aware of what you do on the computer. I have not run any AV software for many many years and have never been infected. Why cause I don't do Stupid stuff.

If that does not solve some, if not all, of your problems then it may be time to format the drive and reinstall. First saving all your personal files to an external drive.
I don't think that you are right. Norton is about the best AV program around. G-Data or Eset would be my other choices. But with NIS I never had a problem (on several systems) - unlike with MSE (on another system) where I caught a couple of viruses immediately. And AVG destroyed 18 of our systems.
I completely disagree. It is the biggest resource hog on the planet. If it was so great why to you have to use a Special program to completely remove it from the systems it has been installed on.

Not sure where you go and what you do on the net but like I said above I have not run any AV programs in years, like 8-10, and have never been infected with anything. Of course I don't so stupid stuff on the net or with emails.
My System SpecsSystem Spec
18 Apr 2012   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

No need to waste my time discussing with you. You are not blessed with knowledge.
My System SpecsSystem Spec
18 Apr 2012   #9
Microsoft MVP

 

Sounds like creeping corruption requiring a perfect clean reinstall. Everything you need is in Clean Reinstall - Factory OEM Windows 7.

Be sure to use the lightweight utilties and tools mentioned which work best with Windows 7, nothing else, to maintain Windows 7 indefinitely in its featherlight, instantaneous native state.

You'll never have to do another reinstall either since with Windows 7 backup imaging you can reimage your HD or its replacement in 20 minutes.
My System SpecsSystem Spec
18 Apr 2012   #10

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by terry95628 View Post
...... (I believe the OS was pre-installed on the purchased PC, so I don’t have a CD to do a repair. There may be a Restore CD, but that will wipe out everything, too.)
Can you please tell us the make and model number of your PC , how old it is and whether it is still under warranty.

This will perhaps enable the experts here to give you the most appropriate suggestions tailored to your machine.

My only suggestion at this stage - without knowing any details of your machine - will be just make sure you have a Restore CD and in good condition.

Read the documentation that came with your PC. If you are required to create a Restore CD do it now before doing anything else.
My System SpecsSystem Spec
Reply

 Will upgrading my Windows 7 Home Premium eliminate OS errors?




Thread Tools



Similar help and support threads for2: Will upgrading my Windows 7 Home Premium eliminate OS errors?
Thread Forum
Upgrading Windows 7 OS from HOME PREMIUM to ULTIMATE Installation & Setup
Solved BSOD after upgrading from Vista Home Premium to 7 Home Premium BSOD Help and Support
Upgrading from Vista Home Premium to 7 home premium? Windows Updates & Activation
Upgrading Windows 7 Home Premium to Ultimate. Can be done. Installation & Setup
windows 7 home premium 64 bit ??? UPGRADING General Discussion
Upgrading Windows 7 Home Premium to Professional Installation & Setup
Help Upgrading my HP HDX9250EA to windows 7 Home Premium 32 bit - Driv Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:08 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33