Got a mess over trying to re-install win 7.

clif4688 · 19 Apr 2012

On my Dell optiplex 780, I was getting so many errors I decided to reinstall Win 7. I guess this was a big mistake since since now I get the message that the one version I was going to install was a version older than the one I was replacing(bad one). then it told me I could not do this. So I have no windows Can't load Front Page,or any of the programs I want and/or need. If you could see your was clear please tell me how to do this or is Win 8 the answer.

thank you

Clif

pparks1 · 19 Apr 2012

Where did u get the copy of Windows 7? Did it come with the computer?

Is there a system recovery utility?

You really should be able to load any version of windows over what you have. Unsure why the installer would care as long as you aren't trying to perform an upgrade.

AddRAM · 19 Apr 2012

Are you booting from the disc ? Formating the partition ? What are the steps your doing ?

seavixen32 · 19 Apr 2012

I would think your best bet is to contact Dell Support and buy a recovery disc - assuming of course that you haven't already created a set.

Welcome to Home User Support

Also, you'd be well advised to remove your e-mail address from your post, unless you don't mind your inbox being filled with spam. :)

AddRAM · 19 Apr 2012

seavixen32 said:

I would think your best bet is to contact Dell Support and buy a recovery disc - assuming of course that you haven't already created a set.

Welcome to Home User Support

Also, you'd be well advised to remove your e-mail address from your post, unless you don't mind your inbox being filled with spam. :)

I think not having windows installed will take care of that.

gregrocker · 19 Apr 2012

The only reason you'd get such a message or error is if you were trying to Upgrade (actually a Repair Install) from within Win7 which isn't the way a Reinstall is done. You need to boot the DVD.

Everything you need is here including the latest installer to burn to DVD then boot to Clean Reinstall - Factory OEM Windows 7. The Dell Reinstallation DVD you have may not be the latest and have SP1, so use the latest to save hours of updating.

seavixen32 · 19 Apr 2012

I fully realise he doesn't have Windows installed, but if he leaves his e-mail address open to all and sundry he leaves himself wide open to spam, which he'll no doubt find if and when he gets his system up and running again.

As for the sarcastic comment, I don't think it was called for and I certainly didn't appreciate it.

AddRAM · 19 Apr 2012

It wasn`t a sarcastic remark. If it was I would have used the appropriate smilie. Such as this one.

My remark wasn`t a poke at you. No need to get upset over somethin so trivial.

clif4688 · 19 Apr 2012

[QUOTE=pparks1;1888962]Where did u get the copy of Windows 7? Did it come with the computer?

Is there a system recovery utility?

You really should be able to load any version of windows over what you have. Unsure why the installer would care as long as you aren't trying to perform an upgrade.

[/QUOTE disk came with new machine]

gregrocker · 19 Apr 2012

Did you read my post above? That's how to proceed.