Win7x64 HP SP1
FIRST: I have read the repair tutorial from this forum. It indicated that I cannot perform a repair because I have an OEM installation.
C: exactly what is expected, the working partition of the HDD
D: factory partition, containing executable files for various factory installed utilities
One Key Recovery, allows the option of restoring to factory settings or user provided image, documentation does not address the opportunity to select what to restore, it is all or nothing
I have a recovery disk which I burned shortly after configuring user accounts and passwords. Additionally I have image and file backups created by Windows Back Up. (I have been very busy with college courses and not had the time to set up Macrium. The semester is now over.)
My research to date has indicated that I cannot perform a repair install using an OEM disc or a recovery disk burned from an OEM operating system. Therefore, I am here in an attempt to repair my OS while keeping files, programs, user accounts, and home network settings.
Here is the problem which makes me believe that the OS needs to be repaired. During the boot process, the computer freezes immediately
before the log on screen. The only recovery is a hard shut down using the power button. The problem is completely random in nature with no perceivable combination of events leading up to the failure. It may occur multiple times in a given day, wait a day or two, or wait a couple of weeks before manifesting again. This makes troubleshooting very difficult. I have been experiencing this problem for several months, but opted to wait until the current semester reached completion. I did not halve the time to study and repair this machine.
Here are the things I have attempted to use to repair the problem:
- chkdsk, no problems found
- start up repair, no problem found
- update graphics driver (Lenovo support recommended removing the graphics driver and reloading it. Microsoft found a driver update at the same time; so I chose to try that.)
I don't know how to restore selected portions from a backup. Furthermore, I am not confident that I can successfully locate all the files, programs, settings, etc. that I wish to retain. What do yo recommend? Is there a way that I can preserve the settings described above? I prefer to avoid the time and effort to install programs again and perform all the tasks necessary to restore this machine to the home network.