Missing Operating System - Booting from installation disc doesn't work

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  1. seavixen32
    Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       New #11

    You're very welcome.

    Call Dell and tell them the hard drive is faulty. Quote the error messages and they'll most likely ship you a replacement hard drive.

    In some cases, HDD manufacturers will guarantee their hard drives for 5 years.
      My Computer
    Quote Quote

  3. gregrocker
    Posts : 50,642
       New #12

    If hardware is still under warranty you can have Dell replace it for you, or ship you the HD to swap in.

    Or you can replace it yourself.

    This video shows how to remove and replace a HD for your model, which appears to be more difficult than most:



    Once the HD is in place you can follow these steps to Clean Reinstall - Factory OEM Windows 7.
      My Computer
    Quote Quote

 
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