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Windows 7: Upgrade Install Problem

14 May 2012   #1
Todd Sauve

Windows 7 Home Premium 64bit
 
 
Upgrade Install Problem

Hi all,

I have tried to do a clean install my Win 7 upgrade disc on a fresh rebuild of my old PC. After it is installed and does its update from the internet, it will only reboot to a blue Win 7 screen with no desktop. There is no taskbar, no icons, nothing but a light blue Win 7 screen with the logo as the desktop.

Have I done something wrong?

I have not activated the install yet, and I unchecked the automatic activation at the setup menu. Neither did I create a Windows.old folder yet in the C drive. All I did was let IE 8 update itself to 9 and download and install the latest Radeon driver for my HD 5450 video card. After it does this and reboots, all I can get is the empty desktop screen.

It does not even give me an error code or any kind of clue as to what has gone wrong. It lets me put it into Sleep Mode via my keyboard's sleep button, and it wakes up just fine when I move the mouse. But only to the light blue Win 7 screen with no icons or taskbar.

I have rebooted it several times from a complete shutdown, as well, but still no joy.

Does anyone have an answer to this one?


My System SpecsSystem Spec
.
14 May 2012   #2
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I'm going to put you back at ground zero.

Please follow, dotting all 'i"s and crossing all "t"s, this procedure:
Clean Install with a Upgrade Windows 7 Version

When that finishes, do not add any third-party drivers, but rather:

UPDATING YOUR WIN 7
ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK
button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

INSTALL CRITICAL UPDATES
Check for Updates
(left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.

INSTALL OPTIONAL UPDATES
Use the “critical update” procedure until all optional updates are installed.

Under Optional updates you will be presented with a list of about 34 language updates.
You can hide those updates so that aren't continually notified of those updates. When you click on 34 optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.


UPDATE GOLDEN RULES

Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.
=================================================

Awaiting your glowing report of success.
My System SpecsSystem Spec
14 May 2012   #3
Todd Sauve

Windows 7 Home Premium 64bit
 
 

I'm guessing that the problem is that I didn't activate the OS once it had successfully installed and booted.

Thank you for your quick reply and help!
My System SpecsSystem Spec
.

14 May 2012   #4
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Todd Sauve View Post
I'm guessing that the problem is that I didn't activate the OS once it had successfully installed and booted.
I doubt activation is the solution. A good Windows install should work fine without activation for a month.

Did you use a burned disc, an OEM disc, a retail disc, or?

You say "fresh rebuild". What components did you change?
My System SpecsSystem Spec
14 May 2012   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Clean install, followed by the update procedure I gave.

When that is finished:
Install MSE, Microsoft Security Essentials. Link in my signature.
That is the one and the only AV solution I use, I recommend and I install.
More will not make you safer, but will slow down your system. Whether you notice the slowdown depends upon your hardware, but you will run slower. Every background program takes up time.

Read the following:
Understanding Microsoft Anti-Malware Software 2012 ~ Security Garden

When that is finished, then:
if you have not, then Activate your install:
WIN + BREAK keycombo | click on the icon or whatever there in the bottom-right of the page.

Use Win 7 Backup and Restore to make a SYSTEM IMAGE backup to an external USB drive.

You want to be able to restore your system to a know good state without having to once again reinstall everything.

Now, and only now, you can install 3rd party software.
My System SpecsSystem Spec
14 May 2012   #6
Todd Sauve

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by Todd Sauve View Post
I'm guessing that the problem is that I didn't activate the OS once it had successfully installed and booted.
I doubt activation is the solution. A good Windows install should work fine without activation for a month.

Did you use a burned disc, an OEM disc, a retail disc, or?

You say "fresh rebuild". What components did you change?
I've used this disc before and it worked fine. In fact, it installs with no problems, except I forgot to add the Windows.old folder and then activate it once it boots successfully. That has worked fine several times before. It's a burned disc of a retail upgrade 3 pack that I shared with sis and bro-in-law.

It is on the PC I retired back in 2010. AMD Athlon 64 X2 4600+ with 2 gigs of DDR RAM. Had this same OS on it but then I changed it all over to my new PC. But I got tired of 32bit and upgraded that to OEM 64bit.

So the old upgrade disc goes back on the old PC, which will be used as a HTPC. I only had to add a new 400 watt PSU, a HDMI equipped Radeon 5450 and a wireless keyboard/mouse combo. It plays hi-def video with no problems, and surfs the net with aplomb. Might add Netflix, too. Will be hooked up to my AVR and 52" HDTV running at 1080p resolution.

In a year or two I'll change the MB, CPU and video card to something more suitable for my "Wings of Prey" flight sim, which is the only game I play. I already have a Radeon 6850 that I use for that, on my new PC.

So I have about $100 invested in the oldie. Not bad for a decent HTPC, eh?

By the way, I remember Ignat the mouse. He used to throw bricks at Krazy Kat, didn't he?
My System SpecsSystem Spec
14 May 2012   #7
gregrocker

 

Todd -

Activation isn't the problem, it's likely an Update - possibly the display driver.

When Win7 won't start after an Update, boot into System Recovery Options to System Restore before the Updates.

Then install the Updates singly with Restore points to find which is the problem, post it up here in our updates forum and to MS Updates website Tech Support via email.

You can migrate the retail Win7 licenses as often as you want as long as they are only installed on 3 machines at a time. Delete Win7 using Diskpart Clean Command
from System Recovery Options Command Line to uninstall the OS.
My System SpecsSystem Spec
14 May 2012   #8
Todd Sauve

Windows 7 Home Premium 64bit
 
 

I did try the System Recovery, from the install routine. It told me that the start up sequence was ok. Nothing else from the other options seemed likely to be the cause.
My System SpecsSystem Spec
14 May 2012   #9
gregrocker

 

I was referring to System Restore from System Recovery Options.
My System SpecsSystem Spec
14 May 2012   #10
Todd Sauve

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
The funny thing is that I mistakenly installed the 64bit version when I first got the old beast running again. It seemed to boot and reboot fine but I finally noticed I had put the wrong OS on, ha, ha!

So I formatted the drive and put the 32 bit on. It all worked fine, rebooted ok after installation and whatnot. But the next day when I started it from Sleep, it would only go into the blank Win 7 light blue screen with the logo on it. So this is something a little screwy. I'm too tired to do much with it today but will try to reinstall again tomorrow.
My System SpecsSystem Spec
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