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Windows 7: help needed, tried to upgrade from 32bit win7 to 64bit (doh)

16 May 2012   #61
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Beachy View Post

I can't even get into command prompt to use the Diskpart Clean Command. When I boot, after setting the bios to boot from CD/DVD it goes no further than the boot screen and just tells me BOOTMGR is missing and I cant go any further.
There are other ways to wipe a drive beside Diskpart.

I'd wondering if you can boot from ANY bootable DVD, such as a Linux disc or a Memtest86 RAM testing disc?

You could have bad cables or a bad port on the motherboard.

There are all sorts of things you can do, but not if you don't have the patience.


My System SpecsSystem Spec
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16 May 2012   #62
Beachy

windows 7 64bit home premium
 
 

Aww, thanks Greg,
I guess I m just tired of it and its a beautiful sunny day here and I would rather be on the beach than messing with the damn computer.
I will try all that though, if only because you guys have helped me so much, I would feel bad if I dident try.

Thanks
My System SpecsSystem Spec
16 May 2012   #63
Beachy

windows 7 64bit home premium
 
 

Sigh,
Ok, I'm making the HD diagnostic disk right now and looking for the screwdriver to open the case to check nothing shook loose while I kicked the computer out of the window (kidding).
Its gone cloudy here anyhow !!

BTW thank you too Igna
BBL.........
My System SpecsSystem Spec
.

16 May 2012   #64
Beachy

windows 7 64bit home premium
 
 

I'm on the Intel Support page looking at the HD, tools but im not sure which one I need for my processor.

http://downloadcenter.intel.com/Deta...&DwnldID=18455

My Processor is...........Pentium(R) Dual-Core CPU E5700 @ 3.00GHz

Sorry to bother you guys again, i just want to make sure i get this right.
My System SpecsSystem Spec
16 May 2012   #65
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Beachy View Post
I'm on the Intel Support page looking at the HD, tools but im not sure which one I need for my processor.

http://downloadcenter.intel.com/Deta...&DwnldID=18455

My Processor is...........Pentium(R) Dual-Core CPU E5700 @ 3.00GHz

Sorry to bother you guys again, i just want to make sure i get this right.
Your specs say nothing about an Intel SSD.

Those files apply only to Intel SSD.


At any rate, one of them is a PDF for instructions and the other is the toolbox.

If you don't have an Intel SSD, you need to go to Western Digital or Seagate or whoever made your hard drive.
My System SpecsSystem Spec
16 May 2012   #66
Beachy

windows 7 64bit home premium
 
 

It is intel....I can see through the window on the case, I just don't know which series
My System SpecsSystem Spec
16 May 2012   #67
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Your specifications say you have a "1863 GB Disk partition".

I can assure you that 1863 GB drive is NOT an Intel SSD.

Do you have another drive not listed in your specs?

You need to find out who made your hard drive, preferably the model number.

You do that by eyesight or running a program such as Speccy from Piriform.com.
My System SpecsSystem Spec
16 May 2012   #68
Beachy

windows 7 64bit home premium
 
 

Got it
Its a seagate....but cant find a model number....but it is plugged into a SATA 2 port.
not sure what im supposed to be downloading from the seagate web site though?

WD Support / Downloads / SATA & SAS

and as an after thought, the inside of this case has lots of space for another HD...Fan, Power pack ect.

Would we be able to figure out what is wrong with the HD if I installed an old HD I have in a clapped out 10 Year old machine?
My System SpecsSystem Spec
16 May 2012   #69
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Beachy View Post
Got it
Its a seagate....but cant find a model number....but it is plugged into a SATA 2 port.
not sure what im supposed to be downloading from the seagate web site though?

WD Support / Downloads / SATA & SAS

Would we be able to figure out what is wrong with the HD if I installed an old HD I have in a clapped out 10 Year old machine?
You might be able to rule out a bad HD issue if you could swap in the old HD as a test to see if you can install Windows to it.

But a 10 year old HD wouldn't be the right type (SATA) to connect to your motherboard, so it's probably pointless.

You say Seagate, but your link is to WD.

Which is it?

HDs usually have a large label on top that gives model number, size, etc.

But------we have no particular reason to think you have hard drive issues.

It could just as easily be a bad DVD drive, a bad disc, a bad connection point on the motherboard, bad RAM, and so on.

You just have to systematically eliminate each piece of hardware as problematic. There are only 6 or 8 possible culprits.

Leaving aside the issue that we cannot see what you see and don't know what you are doing or have done.
My System SpecsSystem Spec
16 May 2012   #70
Beachy

windows 7 64bit home premium
 
 

Yep,
Well I have ruled out the bad DVD drive, because I have just been able to run from DVD the sea tools I just burnt to a disk.
Seatools for DOS tutorial

Im gonna run this test see what it finds.

I checked inside the tower and made sure all the connections where tight. Other than that i don't really know how to test the Ram, Motherboard, ect
My System SpecsSystem Spec
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 help needed, tried to upgrade from 32bit win7 to 64bit (doh)




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