Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I need to restore to factory settings without knowing admin password.

23 May 2012   #1
vaughnpereira

32 bit
 
 
I need to restore to factory settings without knowing admin password.

Long story short, my brother passed away a few months ago and I'm trying to use his computer. Of course, he is the admin and I cannot figure out the password...

I've been looking at some tutorials online but I'm seriously lost in all of the information I'm seeing. Can someone walk me through this?


My System SpecsSystem Spec
23 May 2012   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

We are not allowed to go in depth on this, but Google has your answer for the password. Thanks
My System SpecsSystem Spec
23 May 2012   #3
gregrocker
Microsoft MVP

 

It's not necessary to run Factory Recovery which is an inferior install which throttles Win7 with all of the preinstalled crapware and duplicate utilties that have better versions built into Win7.

Instead I would Clean Reinstall - Factory OEM Windows 7. Everything you need is in the blue link including tool to copy out any stranded files first.
My System SpecsSystem Spec
23 May 2012   #4
vaughnpereira

32 bit
 
 

Well, the thing is, I cannot get online in the Guest Account and when I download things from my computer and put on a USB, his computer will not let me save it to the hard drive without the password...

If you don't want to say anything on here can you PM me? Please.
My System SpecsSystem Spec
23 May 2012   #5
gregrocker
Microsoft MVP

 

Did you miss the advice I just gave you to wipe the HD to Clean Reinstall - Factory OEM Windows 7?

Is this preinstalled Windows with a factory COA sticker with a readable Product Key?

I'm assuming the computer is yours now, however if there are files to rescue there is a step to get them out first.
My System SpecsSystem Spec
23 May 2012   #6
vaughnpereira

32 bit
 
 

Yes, I downloaded what it said but I cannot open it on his computer as it keeps asking for the password... Maybe I'm missing something?

It does have the Windows sticker on bottom.
My System SpecsSystem Spec
23 May 2012   #7
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

The manufacturer of the computer is ?
My System SpecsSystem Spec
23 May 2012   #8
vaughnpereira

32 bit
 
 

It's a Sony Vaio
My System SpecsSystem Spec
23 May 2012   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

liink to Sony support:
Sony eSupport - VAIO® Laptop Computers - Select Your Model

How to order Sony Recovery disks:
1.Go to http://servicesales.sel.sony.com.
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.

Sony Drivers
Sony eSupport - VAIO® Laptop Computers - Select Your Model

=================================================================

Appears that the computer has a password set for the hard drive itself.
My System SpecsSystem Spec
23 May 2012   #10
gregrocker
Microsoft MVP

 

Quote   Quote: Originally Posted by vaughnpereira View Post
Yes, I downloaded what it said but I cannot open it on his computer as it keeps asking for the password... Maybe I'm missing something?

It does have the Windows sticker on bottom.
It's asking for a password to boot the disk from the BIOS? Can you enter BIOS setup using the key on the first screen? We need to determine if this is a BIOS password or a Windows password.

Make sure the COA sticker is for Win7 and which is the licensed version. It would also be good to know what bit version was installed or at least if you have 4gb RAM which is the most recommended dividing point between 32- and 64-bit: 32 bit vs 64 bit Comparison - Windows 7 Forums. This is so you can download the correct installer to burn to DVD or write to flash stick.
My System SpecsSystem Spec
Reply

 I need to restore to factory settings without knowing admin password.




Thread Tools



Similar help and support threads for2: I need to restore to factory settings without knowing admin password.
Thread Forum
How to restore to factory settings [W7] Installation & Setup
Solved How to Restore Factory Settings Installation & Setup
Trying to restore to factory settings. Installation & Setup
Solved windows recovery to factory settings ask for user name and password Installation & Setup
Should I restore my factory settings General Discussion
Solved restore factory settings Installation & Setup
how to restore factory settings? Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:52 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App