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Windows 7: uninstall failed Nreo7

02 Sep 2009   #1

Windows 7 ultimate 64 bit / XP Home sp3
 
 
uninstall failed Nreo7

Tried to install my Nreo 7 and it quit 3/4 the way thru yet it shows up in my uninstall programs. When I tyr to uninstall it I get and error message failed Dll. A little help please. Thanks

My System SpecsSystem Spec
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02 Sep 2009   #2

 
 

I think that nero 7 is not suported, only nero 8 and nero 9...
Try one of these or try ImgBurn...
My System SpecsSystem Spec
02 Sep 2009   #3

Windows 7 ultimate 64 bit / XP Home sp3
 
 

I understand that but my question is how can I uninstall the portion of nero 7 that was installed. in uninstall/ change programs. it shows up but the uninstall fails with an error message:[ internal error Custom Action DLL crashed on last call in function NeroAG_UnregisterComEx'. The installer must now exi. t Crash threadID 2244 current thread ID 3600] This is why I'm asking if their is anpther way to remove it from my system.
My System SpecsSystem Spec
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02 Sep 2009   #4

 
 

Nero 7 does work on Windows 7 RTM, I installed it the other day

Have you tried re-installing Nero then uninstalling again to see if the install gets to 100%?
Note   Note
You may need to run the installer with Compatability for Vista but you shouldn't really have to


The best thing if that fails is to run regedit by typing it into the start menu and search the registry for ALL entries pertaining to Nero.
warning   Warning
Don't just delete everything, there are some other entries that have nero within the title so read everything before deleting

Then, do an explorer search for nero & delete the folders relating to 'Ahead' or 'Nero'.
My System SpecsSystem Spec
02 Sep 2009   #5

ultimate 64 sp1
 
 

or use the nero clean tool..., released by nero to clean up after broken uninstalls.
My System SpecsSystem Spec
02 Sep 2009   #6

 
 

Quote   Quote: Originally Posted by mickey megabyte View Post
or use the nero clean tool..., released by nero to clean up after broken uninstalls.
Great thinking +rep

I used the tool today even without any installed nero products it still cleaned the registry (but not all the file associations)
My System SpecsSystem Spec
02 Sep 2009   #7

Windows Se7en
 
 

You can try Revo Uninstaller it removes any program from your registry .
My System SpecsSystem Spec
02 Sep 2009   #8

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Nero clean tool worked like a charm Thanks
My System SpecsSystem Spec
02 Sep 2009   #9

 
 

Quote   Quote: Originally Posted by mickey megabyte View Post
or use the nero clean tool..., released by nero to clean up after broken uninstalls.
I totally Forgot about that...
+rep from me too.
My System SpecsSystem Spec
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 uninstall failed Nreo7




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