new laptop is truely stuffed up ?

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  1. Posts : 12
    windows 7 home premium 64bit
       #1

    new laptop is truely stuffed up ?


    bought new laptop few days ago its hp dv6 and went to factory reset via the recovery partition, it stuffed up few times during instlallation and got few blue screens and was stuck on formatting so i formatted laptop to win xp to burn myself a win7 installer into disc so i did and tried installing via disc but same thing happened it still didnt work, after the format completes i get an error straight after the hp logo saying

    Windows boot manager

    File: \boot\BCD
    Status: 0xc000000f
    info: an error occured while attempting to read boot configuration data.

    and something like insert os disc and click repair


    so i was able to fix this via cmd prompt
    so then after i fixed that error now im gettin another error saying

    file: \window\system32\config is missing or corrupt


    the laptop doesnt go beyond the error im just stuck on viewing the error and iv even used my os repair disc and it didnt do help. im able to install xp without a problem but not win7 i know iv definitely got registry problems.
      My Computer


  2. Posts : 687
    Microsoft Windows 10 Professional / Windows 7 Professional
       #2

    Maybe the hard disk went bad? Take it back to the store where you bought and ask for a replacement if under warranty.
      My Computer


  3. Posts : 11,424
    Windows 7 Ultimate 64
       #3

    DarkNation, Welcome to SF. As well as the suggestion above, when you get your replacement unit or hard drive please call HP and request the W7 disks. I like you have a new HP lappy and HP was kind enough to forward them on to me and it makes clean installing much easier.
      My Computer


  4. Posts : 11,424
    Windows 7 Ultimate 64
       #4

    Oh as well when these arrived I then took the next step and cloned the clean installed stock hard drive to a SSD and then put the stock drive into a external case. Faster boots, software loads, downloads and then write to the HDD or back as needed, massive improvement in performance, lower heat and longer battery life !
    new laptop is truely stuffed up ?-hpim1353.jpg

    new laptop is truely stuffed up ?-hpim1348.jpg
      My Computer


  5. Posts : 12
    windows 7 home premium 64bit
    Thread Starter
       #5

    alright i bought it off ebay it has 1 year warranty, it was listed as new never been used but i have a feeling its not listed as brand new as they may have switched the HDD with a refurbished one thought it might be worth a try to look for a solution before i send the laptop off.
      My Computer


  6. Posts : 11,424
    Windows 7 Ultimate 64
       #6

    Come back and tell us how it all goes. Worst case order the disks from HP and go get a nice 128gb SSD which can be had for around $100.00 delivered and then maybe all you really need to RMA is your HDD and when it arrives place it in an enclosure and your off to the races.
      My Computer

  7.    #7

    The error your getting is likely due to a bad installer. Use the latest official ISO for your licensed version and the tool in Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7.

    Everything you need is in the blue link to get a perfect reinstall, a much superior install to HP's factory bloatware.

    If the latest ISO burned using downloads tool fails, then wipe the HD with Diskpart Clean Command. You should then know if the HD is detected functioning or detected. If not try booting into HP diagnostics to test it, boot the HD Diagnostic extended CD scan, or ask for help under your warranty to diagnose and replace the HD.

    I'm wondering however what kind of warranty and Ebay purchase provides. Please let us know as we may be able to help you better.
      My Computer


  8. Posts : 12
    windows 7 home premium 64bit
    Thread Starter
       #8

    gregrocker said:
    The error your getting is likely due to a bad installer. Use the latest official ISO for your licensed version and the tool in Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7.

    Everything you need is in the blue link to get a perfect reinstall, a much superior install to HP's factory bloatware.

    If the latest ISO burned using downloads tool fails, then wipe the HD with Diskpart Clean Command. You should then know if the HD is detected functioning or detected. If not try booting into HP diagnostics to test it, boot the HD Diagnostic extended CD scan, or ask for help under your warranty to diagnose and replace the HD.

    I'm wondering however what kind of warranty and Ebay purchase provides. Please let us know as we may be able to help you better.
    the os i bruned into the disc was from the same link genuine and latest
    what happens is when i install from the disc is it stops at 25% through the installation and an error saying something like its missing a file or its corrupt then error 0x80070570

    also iv contacted the seller about the warranty
      My Computer

  9.    #9

    How did you burn the DVD? Burn another using ImgBurn at 4x speed.

    Next try writing to flash stick as given in tutorial I linked, booting that.

    If both fail then you should wipe the HD if you haven't already. Test the HD using maker's HD Diagnostic extended CD scan.

    Check HP Support Downloads webpage for newer BIOS update. If none reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS . While in BIOS setup set SATA controller to AHCI to try install.

    Unplug all other HD's and peripherals.

    If it still fails remove all but 2gb RAM to try install, making sure to touch the case while touching electronics, Swap RAM sticks, check slots for debris.
      My Computer


  10. Posts : 12
    windows 7 home premium 64bit
    Thread Starter
       #10

    gregrocker said:
    How did you burn the DVD? Burn another using ImgBurn at 4x speed.

    Next try writing to flash stick as given in tutorial I linked, booting that.

    If both fail then you should wipe the HD if you haven't already. Test the HD using maker's HD Diagnostic extended CD scan.

    Check HP Support Downloads webpage for newer BIOS update. If none reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS . While in BIOS setup set SATA controller to AHCI to try install.

    Unplug all other HD's and peripherals.

    If it still fails remove all but 2gb RAM to try install, making sure to touch the case while touching electronics, Swap RAM sticks, check slots for debris.
    ok i burned using poweriso twice second time i used 6x speed, and also i took out all ram sticks but one yesterday and still had the problem

    so right now ill burn again using imgburn at 4x speed and see how it goes, but im doubting atm.
      My Computer


 
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