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Windows 7: new laptop is truely stuffed up ?


02 Jun 2012   #1

windows 7 home premium 64bit
 
 
new laptop is truely stuffed up ?

bought new laptop few days ago its hp dv6 and went to factory reset via the recovery partition, it stuffed up few times during instlallation and got few blue screens and was stuck on formatting so i formatted laptop to win xp to burn myself a Windows 7 installer into disc so i did and tried installing via disc but same thing happened it still didnt work, after the format completes i get an error straight after the hp logo saying

Windows boot manager

File: \boot\BCD
Status: 0xc000000f
info: an error occured while attempting to read boot configuration data.

and something like insert os disc and click repair


so i was able to fix this via cmd prompt
so then after i fixed that error now im gettin another error saying

file: \window\system32\config is missing or corrupt


the laptop doesnt go beyond the error im just stuck on viewing the error and iv even used my os repair disc and it didnt do help. im able to install xp without a problem but not Windows 7 i know iv definitely got registry problems.

My System SpecsSystem Spec
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02 Jun 2012   #2

Microsoft Windows 8.1 Professional
 
 

Maybe the hard disk went bad? Take it back to the store where you bought and ask for a replacement if under warranty.
My System SpecsSystem Spec
02 Jun 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

DarkNation, Welcome to SF. As well as the suggestion above, when you get your replacement unit or hard drive please call HP and request the Windows 7 disks. I like you have a new HP lappy and HP was kind enough to forward them on to me and it makes clean installing much easier.
My System SpecsSystem Spec
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02 Jun 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Oh as well when these arrived I then took the next step and cloned the clean installed stock hard drive to a SSD and then put the stock drive into a external case. Faster boots, software loads, downloads and then write to the HDD or back as needed, massive improvement in performance, lower heat and longer battery life !
new laptop is truely stuffed up ?-hpim1353.jpg

new laptop is truely stuffed up ?-hpim1348.jpg


My System SpecsSystem Spec
02 Jun 2012   #5

windows 7 home premium 64bit
 
 

alright i bought it off ebay it has 1 year warranty, it was listed as new never been used but i have a feeling its not listed as brand new as they may have switched the HDD with a refurbished one thought it might be worth a try to look for a solution before i send the laptop off.
My System SpecsSystem Spec
02 Jun 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Come back and tell us how it all goes. Worst case order the disks from HP and go get a nice 128gb SSD which can be had for around $100.00 delivered and then maybe all you really need to RMA is your HDD and when it arrives place it in an enclosure and your off to the races.
My System SpecsSystem Spec
02 Jun 2012   #7
Microsoft MVP

 

The error your getting is likely due to a bad installer. Use the latest official ISO for your licensed version and the tool in Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7.

Everything you need is in the blue link to get a perfect reinstall, a much superior install to HP's factory bloatware.

If the latest ISO burned using downloads tool fails, then wipe the HD with Diskpart Clean Command. You should then know if the HD is detected functioning or detected. If not try booting into HP diagnostics to test it, boot the HD Diagnostic extended CD scan, or ask for help under your warranty to diagnose and replace the HD.

I'm wondering however what kind of warranty and Ebay purchase provides. Please let us know as we may be able to help you better.
My System SpecsSystem Spec
02 Jun 2012   #8

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
The error your getting is likely due to a bad installer. Use the latest official ISO for your licensed version and the tool in Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7.

Everything you need is in the blue link to get a perfect reinstall, a much superior install to HP's factory bloatware.

If the latest ISO burned using downloads tool fails, then wipe the HD with Diskpart Clean Command. You should then know if the HD is detected functioning or detected. If not try booting into HP diagnostics to test it, boot the HD Diagnostic extended CD scan, or ask for help under your warranty to diagnose and replace the HD.

I'm wondering however what kind of warranty and Ebay purchase provides. Please let us know as we may be able to help you better.
the os i bruned into the disc was from the same link genuine and latest
what happens is when i install from the disc is it stops at 25% through the installation and an error saying something like its missing a file or its corrupt then error 0x80070570

also iv contacted the seller about the warranty
My System SpecsSystem Spec
02 Jun 2012   #9
Microsoft MVP

 

How did you burn the DVD? Burn another using ImgBurn at 4x speed.

Next try writing to flash stick as given in tutorial I linked, booting that.

If both fail then you should wipe the HD if you haven't already. Test the HD using maker's HD Diagnostic extended CD scan.

Check HP Support Downloads webpage for newer BIOS update. If none reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS . While in BIOS setup set SATA controller to AHCI to try install.

Unplug all other HD's and peripherals.

If it still fails remove all but 2gb RAM to try install, making sure to touch the case while touching electronics, Swap RAM sticks, check slots for debris.
My System SpecsSystem Spec
02 Jun 2012   #10

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
How did you burn the DVD? Burn another using ImgBurn at 4x speed.

Next try writing to flash stick as given in tutorial I linked, booting that.

If both fail then you should wipe the HD if you haven't already. Test the HD using maker's HD Diagnostic extended CD scan.

Check HP Support Downloads webpage for newer BIOS update. If none reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS . While in BIOS setup set SATA controller to AHCI to try install.

Unplug all other HD's and peripherals.

If it still fails remove all but 2gb RAM to try install, making sure to touch the case while touching electronics, Swap RAM sticks, check slots for debris.
ok i burned using poweriso twice second time i used 6x speed, and also i took out all ram sticks but one yesterday and still had the problem

so right now ill burn again using imgburn at 4x speed and see how it goes, but im doubting atm.
My System SpecsSystem Spec
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 new laptop is truely stuffed up ?




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