Virus

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  1. Posts : 5
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Virus


    Hello, i have had my computer in 2 years and yesterday i saw a messege from my OS that told me that it had occured an not allowed change in my OS and told me to reintsall windows. So the reason i write here is that i don't have an cd or any key, my parents bought the computer from a store and all was in it we didn't get any key or cd and im worried that i may have to buy a new copy of windows to be able to reinstall it. Your soonest asnwer is welcome!

    Sinceraly: Rixxor
      My Computer


  2. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #2

    Please fill out your system specifications. We have no idea what type of PC you have.

    Do you hava a recovery partition?

    Have you made recovery disks?
      My Computer


  3. Posts : 5
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    I don't have any recovery disks and i don't know what recovery partition is. the thing i do atm is donig some deepscans with several antivirus programs like telia säker surf and avast free
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Hi Rixxor,

    Lets see whether its a system issue that can be fixed by gathering some information about your system.

    1. Please follow this tutorial to update your system specifications fully:
    System Info - See Your System Specs

    2. Download and Save to desktop from this link:
    http://go.microsoft.com/fwlink/?linkid=52012

    3. Once saved, run the tool. Click on the Continue button, which will produce the report.

    4. Click on the Copy button in the tool (ignore any error messages), and then paste into your next reply.

    Regards,
    Golden
      My Computer


  5. Posts : 5
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
    Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
    Windows Product ID: 00371-OEM-8992671-00004
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {020AAE58-566F-490B-9BBC-96A4C34CBCD4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Ägaren\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{020AAE58-566F-490B-9BBC-96A4C34CBCD4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-3066797389-1948560292-4112811822</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Veriton M670G</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="5"/><Date>20091124000000.000000+000</Date></BIOS><HWID>2E6C3F07018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Kör slui.exe 0x2a 0xC004F012 på en dator som kör Microsoft Windows utan processorkärna om du vill visa felmeddelandet.
    Fel: 0xC004F012 
     
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000010
    Event Time Stamp: 3:23:2012 20:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
     
     
    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAgACAAAAAQABAAEAeqj8BiB1K7bI6xLK0F+IOGR8je+aiJbeAENMWA==
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            112409        APIC1736
    FACP            112409        FACP1736
    HPET            112409        OEMHPET 
    MCFG            112409        OEMMCFG 
    SLIC            ACRSYS        ACRPRDCT
    OEMB            112409        OEMB1736
    ASF!            LEGEND        I865PASF
    GSCI            112409        GMCHSCI 
    TCPA            112409        TBLOEMID
    AWMI            112409        OEMB1736
    SSDT            DpgPmm        CpuPm
    i filled in that i could on my components.
    Last edited by Brink; 06 Jun 2012 at 09:54. Reason: code box
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Hi,

    The problem is a tampered file:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    Tampered File: %systemroot%\system32\sppobjs.dll
    This could be a corruption of some system files, or possibly bad Intel Rapid Storage drivers.

    Try this first:

    SFC /SCANNOW Command - System File Checker

    Please post back the output, reboot the PC, then run a new updated MGADIAG report and post it here.

    Regards,
    Golden
      My Computer


  7. Posts : 5
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    MGADIAG what is that?
      My Computer


  8. Posts : 5
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    damaged files were found but some could not be reparied
    the information can be found in cbs.log windir/logs/cbs/cbs. for example
    C:/windows/system32/sfc/scannow

    That is what showed up when i had done the scan.

    Ps i don't have a cd or any key is it safe to reboot it then?
    Last edited by Rixxor; 06 Jun 2012 at 10:28. Reason: i don't wanna spam
      My Computer


  9. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #9

    Reboot the computer and run SFC /Scannow again. Sometimes it has to be run as much as three times to fix everything it can.
      My Computer

  10.    #10

    Do you have a COA sticker on the computer case with a geniune Win7 seal and Product Key used to reinstall Win7?

    Virus-1270558000_86224332_1-pictures-buying-windows-7-prof-coa-sticker-only-100pcs-up-needed.jpg

    If so you can Clean Reinstall - Factory OEM Windows 7. Everything you need is in the blue link including how to rescue any files first.
      My Computer


 
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