restore laptop to factory defaults - hp 4330s


  1. Posts : 184
    windows 7 64bit
       #1

    restore laptop to factory defaults - hp 4330s


    haven,t used this device in ages so wanted to clean it out for resale. it has no recovery ability, the downloaded utility HP recommends keep telling me I am missing .dll files and other errors. can't make backup discs because the utility is not on the computer and the downloaded utility is not doing the job.

    suggestions?

    have already spent hours trying to find out how to contact HP with no success.
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    You can always use product key from the COA sticker and do a superior clean install with an official win 7 ISO matching your version.

    Very detailed tutorial to help you with that here,

    Clean Reinstall - Factory OEM Windows 7
      My Computer


  3. Posts : 6,285
    Windows 10 Pro X64
       #3

    Do you get the “Press <F11> for recovery” message when you boot the laptop? If so,
    4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
    5. Follow the on-screen instructions.
    a Windows 7 operating system DVD (purchased separately)
    To order a Windows 7 operating system DVD, go to Hewlett Packard Technical Support - select a country or region, select your country
    or region, and follow the on-screen instructions. You can also or der the DVD by calling technical
    support. For contact info rmation, refer to the Worldwide Telephone Numbers booklet included with
    the computer.
    This is in the HP Notebook Reference Guide.

    If not or F11 doesn't work, you can download the .iso file from Digital River that matches what you currently have on the laptop then create a bootable Windows 7 install DVD, preferably using ImgBurn at 4X speed (or the slowest available). then boot the DVD and do a Clean Install.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:54.
Find Us