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Windows 7: Problem with Installing windows 7 x64 HP from a bootable USB 3

19 Jun 2012   #1
0101

Windows 7 Home Premium x64bit
 
 
Problem with Installing windows 7 x64 HP from a bootable USB 3

Hi

I'm new on this forum and happy to join to your community.
Now days i hardly try to solve my laptop problem with re-installing it's windows.
it has a Home premium 64bit windows with a sticky serial number.

My laptop Model is: Dell xps l501 A with two usb 3 socket.
the reason that i want to install the windows from a usb is my DVD rom has problems and can't reading any DVD disk,

So I created a bootable usb 3 windows installer with the official program and boot windows installer from it.
after a fast loading the language and location windows appeared and i hit the next and after that hit the install button.
after a fast loading this error page appeared:
"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now

seems like the installer don't detect my flash drive , because in browse windows i can see only my pc drives and dvd rom drive.

the USB 3 driver is: Renesas USB 3.0 Driver
and this is the download link in exe format:
Download Dell XPS L501X Notebook Renesas USB 3.0 Driver A02 Driver for Windows 7 x64 - Softpedia

to istalling the driver in installer i need the driver files with dat format.

any suggestion?


My System SpecsSystem Spec
.
19 Jun 2012   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Usually the driver for the USB3.0 port isn't loaded until Windows has booted. Plug the USB drive into a USB2.0 port, and then try to boot from it.

Regards,
Golden
My System SpecsSystem Spec
19 Jun 2012   #3
0101

Windows 7 Home Premium x64bit
 
 

tnx for replay.
what you mean about plug to a usb 2 port ?
my laptop only have 2 usb 3 port... dosn't have any usb 2 port.
My System SpecsSystem Spec
.

19 Jun 2012   #4
gregrocker

 

This is the first case I can remember of an OP without USB2 port which resolves this issue normally. Are you sure there are no other USB ports on your PC?

Let's make sure you have a confirmed official Win7 ISO with SP1 downloaded and written to flash stick using the tool given in steps 1 and 2 here: Clean Reinstall - Factory OEM Windows 7

If the error repeats with the official installer, then unzip the USB 3 driver onto the flash stick in a folder and browse to it from the Load Drivers link. You should be able to browse into the folder to pick up the driver on the X drive shown in Explorer. If this fails use another flash stick which you plug in at that prompt.
My System SpecsSystem Spec
20 Jun 2012   #5
0101

Windows 7 Home Premium x64bit
 
 

yes Dell xps l501 has only 2 port that are usb 3 version.
and the dvd rom also has a problem with reading dvd and cd.
and the driver for usb 3 is in exe format that windows setup can't install it.
My System SpecsSystem Spec
20 Jun 2012   #6
gregrocker

 

For a driver that's an .exe you need to run it as Admin, choosing the flash location where you want it unzipped, then browse into it from Load Drivers to find the driver.
My System SpecsSystem Spec
20 Jun 2012   #7
0101

Windows 7 Home Premium x64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
For a driver that's an .exe you need to run it as Admin, choosing the flash location where you want it unzipped, then browse into it from Load Drivers to find the driver.
I know. but the problem is the win 7 setup don't accept them. it need some kind of dat files.
My System SpecsSystem Spec
20 Jun 2012   #8
gregrocker

 

If you have a Dell which only has USB 3.0 ports then it must be new enough you can ask Dell Tech Support how to boot a Win7 installer.

You can unzip the installer from the desktop to run Setup as Admin to do a Repair Install,
as long as you have a working Repair CD on standby in case it becomes unbootable.

You can also replace your DVD drive or borrow an external DVD drive.
My System SpecsSystem Spec
22 Jun 2012   #9
0101

Windows 7 Home Premium x64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
If you have a Dell which only has USB 3.0 ports then it must be new enough you can ask Dell Tech Support how to boot a Win7 installer.

You can unzip the installer from the desktop to run Setup as Admin to do a Repair Install,
as long as you have a working Repair CD on standby in case it becomes unbootable.

You can also replace your DVD drive or borrow an external DVD drive.

an external dvd drive don't work too because of usb 3 sockets.
My System SpecsSystem Spec
22 Jun 2012   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

According this this review:

Dell XPS 15 (L501X) Laptop Review - Exterior

the USB3 ports are backwards compatible with USB2. This means you should be able to create a Windows installer on a USB2 thumbdrive.

Can you try that and let us know?

Regards,
Golden
My System SpecsSystem Spec
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 Problem with Installing windows 7 x64 HP from a bootable USB 3




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