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Windows 7: Complicated problem restoring and or re-installing Windows 7


20 Jun 2012   #1

Windows 7 Home Premium 64bit.
 
 
Complicated problem restoring and or re-installing Windows 7

For those who like to know the history of the possible cause you may keep reading, otherwise continue to the second paragraph.
A few months ago I upgraded my Sony Vaio E-series Laptop memory from 4gb to 8gb of RAM. Within the hour of the upgrade I received a few blue screens closing windows in order to protect it (best I can recall of the message) from a certain threat. (I believe it is good to note that I play Global Agenda, which I probably shouldn't since its an i3 2.4 Ghz without a video card) I let the computer rest that day and afterwards it has been working fine (with the occasional blue screen crash whenever the computer's fan runs high) Recently the number of blue screen crashes has increased when ever I would run processor heavy programs such as Vegas Pro 11 (video editing) or even Global Agenda when the computer is cool. It eventually got to the point where windows explorer would freeze sometimes (and it would take a while to unfreeze) I eventually couldn't take it so I concluded that something was either wrong with the hard drive or a virus which AVG or Kaspersky couldn't detect.

-- Next part Depicts what I attempted to restore the system --

First before booting up to windows I pressed F10 to bring up Vaio Care Recovery (or something along those lines.) I believe I skipped the restore point restore and went strait to erase or format the hard drive. The process started after a ten second countdown and stopped at 43% giving me this error message:

"An Error occurred while executing an application. The operation was not completed. Shut down your computer then try the operation again after Reboot.
Error:320"

I tried formatting the hard drive about 4-6 times each with the same message. I quit. Then I found two recovery discs that I had created earlier. One I wrote "Vaio Backup Disk" which was on a Duel Layer DVD and the other "Repair Disc Windows 7 Boot Disk" on a CD-R. I inserted the Repair Disc and windows loaded files containing system recovery options. A window opened up containing the following message about either Restoring your computer using a system image or use the recovery tools that can help fix problems starting windows. == One thing to note is that in the middle was a graph showing operating systems - partition size - and location. There were none of those shown; no operating system or what so ever == So apparently I couldn't choose system restore point since there was no system to restore. I eventually got to the command prompt and choose to finish the job that Vaio Care Restore couldn't which was to format the hard drive. I looked through the internet, found out how to do it and formatted everything that had to do with the storage (didn't touch the recovery partition). == I had about 4 volumes. C: D: E: F:. I believe I combined C: and D: since there was no need to have them partitioned. And finally formatted them. I tried formatting the Recovery partition, but it wouldn't let me. == After all of this I inserted a Windows 7 Home Edition installation disc but one of three things would pop up after the Vaio logo. One would say that bootmgr is missing. (this is the most recent message and the rest have popped up in the past, but do not continue to do so.) Other messages would say that there is no operating system found, or if it reads the disc at all that a certain file in the boot folder is not valid or found. I am pretty sure that the installation disc works because it launches right away on my other computers.

I believe you can say that the problem is that I can't install windows with the disc. If that is not the problem please enlighten me, and any suggestions would be highly appreciated.

My System SpecsSystem Spec
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21 Jun 2012   #2

Windows 7 Pro with SP1 32bit
 
 

Welcome to the Seven Forums, Joshualp1.

To reinstall Windows 7, first use the Partition Wizard Boot Disk and delete all Partitions. All data would get wiped out. Now pop in the W 7 Installation DVD and the OS should get installed. The required partitions (System Reserved and C) would be created on the unallocated space by the Installer DVD.

Save your worth saving data elsewhere before it is all wiped out before you begin the installation..
My System SpecsSystem Spec
21 Jun 2012   #3
Microsoft MVP

 

You said you had made a dual-layer Recovery DVD, correct? This is what would be booted to recover to factory condition, including reinstall your Recovery partition. You might need to run Diskpart Clean Command to get it to run to clear the code in your boot sector.

If you want to instead run a Clean Reinstall - Factory OEM Windows 7 with a Windows 7 installer for the same version as on the COA sticker, then you'll need to be able to boot the installer as the errors you're getting mean the HD is attempting to boot rather than the DVD. How to Boot your Computer from a Bootable CD or DVD
My System SpecsSystem Spec
.


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 Complicated problem restoring and or re-installing Windows 7




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