Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need to Reinstall Windows 7 - cannot boot


01 Jul 2012   #1

Windows 7
 
 
Need to Reinstall Windows 7 - cannot boot

About a month ago I had to reinstall Windows 7 Home Premium because it had the win64/sirefef virus. Security essentials would not work and neither would the windows firewall, etc.

I have the virus again somehow, but this time when I try to boot it into safe mode and do a system restore or back up my files I can't - it says windows restore won't work and there is a critical error and will restart in 1 minute (this happened last time as well except not in safe mode and I was able to do the restore - but the critical error was occurring in regular mode).

How do I backup my files (I have new files since the last time) and reinstall without the discs?

Thank you so much - info. is needed ASAP!

My System SpecsSystem Spec
.

01 Jul 2012   #2

Windows 7
 
 

Forgot to mention it's a Sony Vaio.
My System SpecsSystem Spec
01 Jul 2012   #3

Windows 7 Ultimate x64 SP1
 
 

Boot into safe mode, and use your DVD burner to copy the files you want to save onto DVD. Or, use a flash drive and copy the files that way.

I don't understand what you mean by reinstalling without the discs.

You need to fill out your system specs completely. Sony makes a lot of Vaio computers.
My System SpecsSystem Spec
.


01 Jul 2012   #4

Windows 7
 
 

When I boot it into safe mode it just restarts after 1 minute saying there's a critical error.
My System SpecsSystem Spec
01 Jul 2012   #5

Windows 7 Ultimate x64 SP1
 
 

If you really need those files right now, then I would remove the drive and temporarily install it into another computer (running an updated anti-virus application - under no circumstances do this unless the A/V is installed and updated!) so you can copy the files you need to save.

Fill out your system specs.

Oh, and don't visit/share/download whatever it was that got you infected in the first place.

This is a nasty virus, and I don't know if Windows Defender offline will find and eradicate it, but you should try that anyway. Start here:

http://windows.microsoft.com/en-US/w...fender-offline
My System SpecsSystem Spec
01 Jul 2012   #6
Microsoft MVP

 

You can also boot the Windows 7 installer to Copy & Paste - in Windows Recovery Console.

Then wipe the HD using Diskpart Clean Command from installer Command line and Clean Reinstall - Factory OEM Windows 7 - steps are the same for retail.
My System SpecsSystem Spec
01 Jul 2012   #7

Windows 7 Ultimate x64
 
 

Or boot up a Linux LiveCD, like Ubuntu and pull your files that way. Fast and easy.
My System SpecsSystem Spec
Reply

 Need to Reinstall Windows 7 - cannot boot




Thread Tools



Similar help and support threads for2: Need to Reinstall Windows 7 - cannot boot
Thread Forum
Kingston HyperX 3k SSD slow boot after windows reinstall Performance & Maintenance
Windows won't boot, even after reinstall General Discussion
Solved How to make partitions to reinstall Windows when windows does not boot Installation & Setup
Windows 7 Reinstall Help Can't Even Boot Computer Installation & Setup
Can not boot windows 7 after reinstall due to partition problem? Installation & Setup
Windows 7 Boot Manager comes up even after reinstall Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:37 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33