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#21
Yes, I have a valid COA from the bottom od the laptop. I went back to an earlier suggestion that mentioned "How to Clean Reinstalla Factory OEM Windows 7" From that page I clicked on the link to download the latest official Win 7 ISO with SP1. I downloaded it to a CD-R. File X17-58997.iso and it ended up in the C:\Program Files and from there I copied it to my CDROM drive. The files were copied and I tried it in my laptop, but nothing happened. My laptop is set to load from my CDROM drive as the first option in the BIOS. Now I will go back and repeat the download to a DVD-R disk and will report the results. I appreciate everyone's patience.
kenmist
I tried a both a DVD-R and a DVD-RW and neither disk would accept the ISO file. I know the drive is a DVD-RAM drive so there must be something in the way I'm downloading it. I notice that when I attempt to download the file type is not recognized and I'm given a choice of programs to use...WinZip, IsoBuster, etc. I used both and both allowed the file to be downloaded ending up in the C:\ProgramFile folder. Any suggestions?
kenmist
Karlsnooks...I have both COA's...one on the bottom of the laptop (Win 7 Home Premium) and Win 7 Professional on the back of the plastic container holding the disk.
ken,
I'm a little bewildered.
First, forget all of those other programs for downloading, etc. You do not need them. they can only cause problems.
Which browser are you using to make the download?
I've never downloaded from that site, but do they specify what the "hash" is for the file?
If they do then we can use a program like "hashmyfiles" to determine the hash of the file and compare that against the value given.
here's the link to download from NirSoft, the originator, HashMyFiles.
http://www.nirsoft.net/utils/hashmyfiles.zip
You don't download that ISO to a DVD or a CD.
Download it to your hard drive, just like it was a picture or any other type of file.
After the ISO is sitting on your hard drive, then you have to burn it to a DVD using a burning program of some type.
The ISO by itself won't do you much good. You have to burn it to a DVD and then boot from that DVD to install Windows.
do you have the iso, as a download and not massaged by any other program, on your hard drive? Yes/No
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