Hey everyone,
We just bought a used computer for our business and it came with windows 7 installed on it. The previous users still had their account on the computer. How can we restore the computer to the factory settings without the windows 7 disc?
Also is there a way to delete all the information on the computer without restoring?
Thanks everyone
You could try a system restore to factory settings.
What computer is it? Is it a HP, Dell, etc? Provide the model number and we'll be able to better assist you.
That too ^^
Is that a laptop or a desktop? I did a search for that and I was presented with "Wind Top AE2220". Is that correct?
it is a desktop
heres a link to it Micro-Star International Company Limited's on World's Leading ICT B2B Website - Computex.biz
Ok then, my search turned up the correct model. Have you downloaded the manual for that desktop and reviewed it?
MSI Global ? All-in-One PC - Wind Top AE2220
this looks like it should work, thanks for your help!
If you can't create recovery discs, you should still be ok. The product key should be on a sticker on the case somewhere, and you can download the correct Windows 7 installation ISO, burn it to disc, then reinstall Windows if you should ever need to do that.
You can create a new administrator account, then you can safely disable the previous user's account and delete all of the files under their profile.
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