error calling shell execute. error code: 5


  1. jmaute
    Posts : 1
    NJ
       New #1

    error calling shell execute. error code: 5


    i downloaded a disk image iso file for one of my programs.

    i mounted and ran the image. the setup.exe file runs fine but when i make any selction i get a "error calling shell execute. error code: 5" message and the program terminates.

    i tried it on a xp machine and also burned a cd but am still getting the error message.

    any help?
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  3. Dwarf
    Posts : 9,582
    Windows 8.1 Pro RTM x64
       New #2

    Hi jmaute and welcome to W7 Forums

    A code 5 error message typically means that the command/program needs to be run in elevated or administrative approval mode. Try right-clicking the setup.exe file and choosing Run as administrator. When installed, you may need to invoke the program itself in the same way.
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