I'm desperately in need of help.
I just talked my gf into restoring her dell inspiron 5010n. It was getting slow and running way too many background programs (she likes to download games). We also believed that it was infected due to some program glitches.
Anyway, after copying all of her personal files to discs, I tried to reset her computer to factory settings through the control panel recovery advanced options.
The option to recover from disc was available (I created the discs right after we took it out of the box about 18 months ago), but would not initialize upon clicking on that option.
So, I inserted the recovery disc 1 into the cd/dvd drive and initiated the recovery after restarting the computer. Everything seemed to go well.
Windows started up, and I began configuring her computer. Anyway, windows indicated it needed to restart after downloading 1 update.
When the computer restarted this time, the windows boot manager came up and said:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance
Info: The boot selection failed because a required device is inaccessible.
I then tried the recovery discs again. Everything seemed fine, windows restarted a few times while it configured itself. When it tried to download the first update, I stopped it. I then downloaded all 91 updates and installed them. Upon restarting, I got the same Windows boot manager msg.
I don't have a windows installation disc, just the recovery discs.
Does this have something to do with the bcdedit/enum, I read about here? F8 "Repair your computer" stops working with 0xc000000e
If someone could walk me through this, it would be greatly appreciated... my gf is gonna kill me. Well not that... but atleast no lovin' for now.