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Windows 7: Stuck on "Setup is starting up services" during restoration


03 Aug 2012   #1

Windows 7 Home Premium 32bit
 
 
Stuck on "Setup is starting up services" during restoration

Ok, so I recently had some problems with my computer and I ended up restoring the computer to its original factory settings. I chose the option of restoring it while keeping user files and what not. Anyways everything was going well up to this point. The screen has been stuck on "Setup is starting up services" (with that loading bar underneath the text) all night.

I'm pretty sure I did everything right. I unplugged everything, except the keyboard, monitor, and the mouse. I did not insert the Windows 7 recovery disc, but I was under the impression that I didn't need them for what I was doing.

I've looked online for people who have had similar problems, and some people give solutions; however, none of them answer my most immediate question. What do I do about it being stuck on this screen? Do I just manually shut the computer down? Is there something on the keyboard that should abort the process?

My computer is a Gateway and I'm using Windows 7.

I know I'm probably not using all the correct terms for some of the stuff I'm talking about, I'm sorry I'm not a "computer guy". I'm the guy who uses ALT, CTRL, DEL; or runs a security scan to solve every problem I have, lol. This is way above me.

My System SpecsSystem Spec
.

03 Aug 2012   #2
Microsoft MVP

 

Your files should always be backed up externally.

Your focus should now first be on rescuiing the files stranded in the failed Recovery. To do this you'll need to boot the installer given in Step 1 of Clean Reinstall - Factory OEM Windows 7 to rescue the files as shown in Step 3.

You can then try unhanging Recovery by entering Device Manager during install to uninstall any Devices in error (likely video) so that Recovery completes: Device Manager - Access During Windows 7 Installation

If this doesn't work then wipe the HD with Diskpart Clean Command to run your Recovery Disks or get the superior Clean Reinstall.
My System SpecsSystem Spec
03 Aug 2012   #3

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Your files should always be backed up externally.

Your focus should now first be on rescuiing the files stranded in the failed Recovery. To do this you'll need to boot the installer given in Step 1 of Clean Reinstall - Factory OEM Windows 7 to rescue the files as shown in Step 3.

You can then try unhanging Recovery by entering Device Manager during install to uninstall any Devices in error (likely video) so that Recovery completes: Device Manager - Access During Windows 7 Installation

If this doesn't work then wipe the HD with Diskpart Clean Command to run your Recovery Disks or get the superior Clean Reinstall.
Most of my important files are backed up already. I moved allot of them to an external drive before I did this.

Thanks, but that doesn't solve my most immediate problem. What do I do about the "Setup is starting services screen"?
My System SpecsSystem Spec
.


03 Aug 2012   #4
Microsoft MVP

 

Quote   Quote: Originally Posted by Dark875 View Post
Thanks, but that doesn't solve my most immediate problem. What do I do about the "Setup is starting services screen"?
Did you even read past the first paragraph?

Quote   Quote: Originally Posted by gregrocker View Post
You can then try unhanging Recovery by entering Device Manager during install to uninstall any Devices in error (likely video) so that Recovery completes: Device Manager - Access During Windows 7 Installation

If this doesn't work then wipe the HD with Diskpart Clean Command to run your Recovery Disks or get the superior Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
03 Aug 2012   #5

Windows 7 Home Premium 32bit
 
 

Yeah, I did. I just got confused there for minute.
Anyways, I'm in the Device Manager. The thing is, I really don't know what could be causing the "failure to boot"?
My System SpecsSystem Spec
03 Aug 2012   #6
Microsoft MVP

 

Devices in error are shown with a yellow ! exclamation mark. Uninstall each in it's Driver tab. Then see if Recovery will complete. Let it run for awhile.

Can you restart Recovery from its partition?

Do you have the disks?
My System SpecsSystem Spec
03 Aug 2012   #7

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Devices in error are shown with a yellow ! exclamation mark. Uninstall each in it's Driver tab. Then see if Recovery will complete. Let it run for awhile.

Can you restart Recovery from its partition?

Do you have the disks?
I "disabled" them for now. I know you said uninstall, but the link you sent me to said to disable and not uninstall. I don't know if it makes a difference?

And, yes, I do have the disc. At least, I'm pretty sure the one I have are the right ones.
My System SpecsSystem Spec
03 Aug 2012   #8

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Devices in error are shown with a yellow ! exclamation mark. Uninstall each in it's Driver tab. Then see if Recovery will complete. Let it run for awhile.

Can you restart Recovery from its partition?

Do you have the disks?
Should I close out the Device Manager when I'm done disabling?
And I don't know if I can restart Recovery. Would I do that from the Device manager?
Sorry about the double post.
My System SpecsSystem Spec
03 Aug 2012   #9
Microsoft MVP

 

See if there is a boot menu at reboot to choose for EMS Setup or to otherwise continue Recovery.
My System SpecsSystem Spec
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 Stuck on "Setup is starting up services" during restoration




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