Factory restore error: 0x40011002000100a

Cosairtear said:

When I try and do a Factory Restore thing.
I press F8 and all, Repair computer and then the Dell backup thing. [I have the reinstall disk.]
It says, "Your computer will be completely restore just like when you first bought it.
Tried to but 1 second later the error:
0x40011002000100a comes.

The Chsdk says some stuff in undreadable btw. Sorry for all these problems, it's a lot I know.

Factory restore doesn't work... can't do anything on that.
did chkdsk run? you told me it was at 3% did you? Id it really unreadable... or you just don't understand? first 3 steps take a minute or 10 to complete. Step 4 and 5 .... many hours. step 4 and 5 only put 1 or 2 lines on screen. And you can compute the progress!! blocks doen each minute and total blocks give you a clue how long it takes to complete. step 4 and 5 may not give you errors.

Cosairtear said:

It says: WDC WD3200BEVT-75A3T0 ATA Device. That is up to date.

If this helps any my laptop is a: Dell Inspirion M5030

WDC so Western Digital

WD Support / Downloads / Mobile & AV-25 / WD Blue
Download "Data Lifeguard Diagnostic for Windows"
Do exactly what is explained in "Instructions". Start with QUICK TEST . Then (if no errors) EXTENDED TEST. You can always do VIEW TEST RESULT.

NEVER DO WRITE ZEROS !!!

Cosairtear said:

I'd love to give screenshots to you, but I can't. Paint won't load up and it freezes.
It says for example.
[Amount of numbers here] or [More numbers] are unreadable. I'll give exact numbers when it loads again.
I have to do it over because I froze and it shut off. Sorry. If push comes to shove, I could send the laptop in, I have no warranty so I am unsure of the cost, and may be better of getting a new laptop.

Do I understand right? chkdsk/f/r c: gives many errors? In step 1,2,3 or 4 or 5?

Cosairtear said:

By the way, on a different forum I was ask to do a Dell Diagnostics for my hardrive.
I did, and it went to 79% and error, so I did extended and nothing was there.
I will try what you linked. Do you still want me to keep Chkdsk going?
I only get in search box. ChkDsk.
How to get f/r/c: ?

Edit here it says: 4% complete. <104021 of 259840> file resource is unreadable.
104016 and 104017 to 22 is undreadable.

what program is saying 4% complete?

Elevated Command Prompt
then chkdsk/f/r c:
But western digital diagnostic tool is even better. Post results to prove disk is fine... or damaged
If it's really damaged it has to be replaced.... How to disassemble Dell Inspiron N5030, N5020 or M5030 laptops >> Inside my laptop
Not something you can do yourself! Any very important files on disk?