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Windows 7: Help - bootmgr is missing

18 Aug 2012   #1

Windows 7 Home Premium 32bit.
Help - bootmgr is missing


there is a problem when I'm doing (format) In Toshiba Laptop
there are 2 CDs for recovery
when I'm starting format by putting the first CD >> every thing is Okay
but the problem appears when I put the second CD
the laptop make restart,,
then tells me :
( bootmgr is missing)
press ctrl+alt+del to restart

please what should I do ??

My System SpecsSystem Spec
18 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1

Welcome aboard, Jordania

Are you trying to reinstall windows ? If you format the HDD, bootmgr is must to miss. So before suggesting, we need to know exactly what you are doing .
My System SpecsSystem Spec
18 Aug 2012   #3

Windows 7 Home Premium 32bit.

exactly >> formating HDD
I have bring another CD ( copy of window 7)
and I try to use it
but the massege is still appearing

and thank you for replying )

( sorry , if my language is not good )
My System SpecsSystem Spec
18 Aug 2012   #4
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello jordania, welcome to Seven Forums!

Have a look through the information in this tutorial at the link below for some additional ideas and be sure to post back with any further questions you may have and to keep us informed.

Clean Install : Factory COA Activation Key
If you want to do a clean install anyway, this may be a better process, after you have copied out or made back-ups of the data you need to save to external media and want to do a complete wipe secure erase of the entire Hard Disk Drive / Solid State Drive, have a look at Step One of the Optimize tutorial below then boot the Windows installation media to start the Windows 7 clean install process.
My System SpecsSystem Spec
18 Aug 2012   #5
Microsoft MVP


There should be more than two CD's for Toshiba Recovery. Possibly two DVD"s, but it would be more like 5 or more CD's if that's what you're using.

Did you burn the disks from the Toshiba Recovery disk creating program? Did you complete all of the steps supplying all the disks it required?

If so then it should prompt when to change from one disk to another. Are you getting this prompt?

If this fails you can try running Toshiba Recovery from its partition on the HD, using one of the methods given here: Toshiba HDD Recovery Utility

If this fails then you can Clean Reinstall - Factory OEM Windows 7 to get a superior install without the factory bloatware. Everything you need is in the link.
My System SpecsSystem Spec

 Help - bootmgr is missing

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