Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Disk read error/ Installer and recovery hanging

01 Sep 2012   #1

Windows 7 Home Premium x64
 
 
Disk read error/ Installer and recovery hanging

My laptop has been experiencing the disk read error on startup. I called Sony (I have a Sony VAIO Laptop VPCF130FD) and they put me through all these steps including trying to boot up the recovery partition of the drive. Through the steps taken, they think that the OS is corrupt as the computer had been freezing before.

The only step that has taken effect is the reset default values of the BIOS. When the recovery partition is selected it hangs between the "Starting Windows" screen and the first recovery screen.

Sony wanted me to pay $60 for discs to be sent to my house, but I am building a gaming desktop PC so I thought I would just buy the OEM System Builder Win 7 Home Prem x64 and use that disc to install as I have the product key my laptop uses.

So I bought the disc today and booted my laptop off of it but like the recovery partition, it sits between the Start Windows screen and the first install screen.

I was wondering if anyone knows if there is anything I can do to fix this, all help would be appreciated!

Thanks!

FYI: The mouse pointer does appear on the screen during the hang between the screens. I can move the pointer around so I know that it is not frozen.


My System SpecsSystem Spec
.

01 Sep 2012   #2
Microsoft MVP

 

Does the HD register in BIOS setup? If so set SATA controller to AHCI to try install.

Boot the DVD, press Shift + F10 at first screen to open a Command Box, run Diskpart Clean Command.

Then follow these steps to Clean Reinstall - Factory OEM Windows 7.

If install continues to fail, post back at what stage inClean Install Windows 7 and any verbatim error messages

Remember not to use the retail OEM Product Key you bought as it will become locked to that mobo. You own the license which came with the laptopn for it's life, using the Product Key on COA sticker on bottom.
My System SpecsSystem Spec
01 Sep 2012   #3

Windows 7 Home Premium x64
 
 

Yes the BIOS does register the HDDs capacity within it, the BIOS has very little settings so I will see if it has that. Lastly, when would I click SHIFT + F10? And would that key combination be useless if the computer sits between the starting windows screen and the install windows screen?
My System SpecsSystem Spec
.


01 Sep 2012   #4
Microsoft MVP

 

Is there a newer BIOS update?

It's a concern that a retail disk won't load. I'd run the hardware tests in Troubleshooting Windows 7 Failure to Boot .

To eliminate the DVD drive extract the ISO using ImgBurn to write to flash stick using Universal USB Installer with Windows 7 in dropdown menu. Boot under USB, Removable or HD's using one-time BIOS Boot Menu key with HD set to boot first in BIOS setup.

If necessary you can wipe the HD using Partition Wizard bootable CD or DBAN which will boot itself. This should force the installer to also boot itself to proceed with reinstall.
My System SpecsSystem Spec
01 Sep 2012   #5

Windows 7 Home Premium x64
 
 

I think there may have been an update, but I forgot to install it. I am not at home right now but when I do, I will try some stuff. One question though, what is the difference between the .iso file and the OEM disc?
My System SpecsSystem Spec
01 Sep 2012   #6
Microsoft MVP

 

To boot a disk it must be imaged with an ISO file. The same file can also be written to a bootable flash stick using a special tool.

There may be problems with your DVD drive. Try another bootable disk or any type like PW CD or DBAN, then try the flash stick method. If it fails, try unplugging or disabling in BIOS the DVD drive to see if it is interfering.
My System SpecsSystem Spec
01 Sep 2012   #7

Windows 7 Home Premium x64
 
 

So when I put the ISO file on the computer, I will then be able to use the OEM disc? I don't think there was an option on my BIOS to turn certain parts off
My System SpecsSystem Spec
01 Sep 2012   #8
Microsoft MVP

 

No, the ISO file is what was used to create your OEM disk that you have now.

I said you need it if you want to make a bootable flash stick to try if the disk keeps failing, nothing more.
My System SpecsSystem Spec
01 Sep 2012   #9

Windows 7 Home Premium x64
 
 

Ok that makes sense... I am pretty good with operations while the computer is running but not during these situations. I am on my way home right now so I will try it out when I get back.
My System SpecsSystem Spec
02 Sep 2012   #10

Windows 7 Home Premium x64
 
 

Ok... Do I need to use a separate burning software for partition wizard or can I use what Windows XP uses for burning things onto discs?
My System SpecsSystem Spec
Reply

 Disk read error/ Installer and recovery hanging




Thread Tools



Similar help and support threads for2: Disk read error/ Installer and recovery hanging
Thread Forum
Disk read error/ ctrl alt delete error Hardware & Devices
Error in installing windows 7, installer cant detect hard disk Installation & Setup
Disk read error and recovery disk not working? General Discussion
Problem with installer hanging Installation & Setup
A disk read error has occurred but disk can be read Installation & Setup
Can't Read From Disk error Hardware & Devices
need help. disk read error Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:28 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33