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Windows 7: System Recovery Options window doesnt appear

01 Sep 2012   #1

Home Premium 32bit
System Recovery Options window doesnt appear

Problem 1:
Computer wont boot past logo screen

Problem 2:
System Recovery Options window doesn't appear. The little box with command prompt, startup repair, etc doesn't come up at all. Tried 2 separate repair disk and repair your computer in the advance boot options list, still no luck, pc still wont boot and recovery options are still not appearing on screen. Also I have waited over an hour for it to show.

My System SpecsSystem Spec

01 Sep 2012   #2

Windows 7 Home Premium x64

Having the same problem except involving a disc read error. My recovery or install sits on a black screen with a mouse pointer and even waiting forever it doesn't pop up
My System SpecsSystem Spec
02 Sep 2012   #3
Microsoft MVP


The Disk Read error is a HD problem. Does it register in BIOS? Run the HD maker's HD Diagnostic
extended CD scan followed by full Disk Check from installer/Repair CD's Command line accessed by pressing Shift + F10 at first screen after disk boots.

If disk won't boot, reset BIOS to defaults. Set HD first to boot, then trigger disk drive to boot using one-time BIOS Boot Menu key. Does it prompt to "Press any key to boot disk?"

If not burn an installer DVD to try again from Troubleshooting Windows 7 Failure to Boot, work through the steps from the top.
My System SpecsSystem Spec

02 Sep 2012   #4

Home Premium 32bit

Ran Hp start up test. memory passed,SMART passed, Short DST failed
Failure ID: QC63S4-54T501-XD6U3G-60WJ03
My System SpecsSystem Spec
02 Sep 2012   #5
Microsoft MVP


Run the HD diagnostics and DIsk check as I specfied earlier.
My System SpecsSystem Spec

 System Recovery Options window doesnt appear

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