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Windows 7: Windows Installer not recognizing hard drive


08 Sep 2012   #1

Windows 7 Ultimate x64
 
 
Windows Installer not recognizing hard drive

Hello, again

I have an HP Envy Ultra book which I purchased a few weeks ago from best buy. Last night in a very sleepy state, I attempted to install Linux Mint. I have done this before on my desktop and never had any problems.

When I boot up the laptop, I get a gnu grub screen. I tried everything I could think of to fix the boot record and eventually decided just to reinstall 7 and move on.
I thought I had a back up flash drive, but windows did not recognize it.

I used a bootable windows 7 flash drive I had from the PC I built laying around, and figured I would use that.

I go command prompt in the windows installer and try to list my disks and it only shows the flash drive, nothing else. When I go to start the computer and select the boot device, it does recognize the hard drive.

I cannot get the windows installer to recognize the hdd. Is there something I"m missing here?

Thanks
Raw

My System SpecsSystem Spec
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08 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Does your disk show in the BIOS?

What is the exact error you get when you try to install Windows 7 from the USB? Make sure the USB is plugged into a USB2 port, not a USB3 port.

Regards,
Golden
My System SpecsSystem Spec
08 Sep 2012   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

Does your disk show in the BIOS?

It shows the hdd in the boot order in the bios.

What is the exact error you get when you try to install Windows 7 from the USB?

I'm not getting any specific error. There are just no drives listed in the installer window.

Make sure the USB is plugged into a USB2 port, not a USB3 port.

I'll double check

Regards,
Golden
Answers above
My System SpecsSystem Spec
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08 Sep 2012   #4
Microsoft MVP

 

Did you mark the Win7 or it's 100mb System Reserved boot partition Active then run Startup Repair - Run 3 Separate Times ?

If that fails try wiping the HD of GRUB with Diskpart Clean Command from installer command line.

If reinstall fails start over with the latest official installer ISO burned to DVD or rewritten to flash stick from Step 1 and 2 in Clean Reinstall - Factory OEM Windows 7.

If the flash drive fails again then try DVD.

Report back exactly what happens with each.
My System SpecsSystem Spec
08 Sep 2012   #5

Windows 7 Ultimate x64
 
 

Just a quick question. After every time I use the usb and try to reboot, it gives me a boot manager error and I have to go back and remake the Windows 7 USB. I've never had this happen, should I try a different usb?
My System SpecsSystem Spec
08 Sep 2012   #6
Microsoft MVP

 

How are you writing to stick? What is the ISO source?
My System SpecsSystem Spec
08 Sep 2012   #7

Windows 7 Ultimate x64
 
 

I'm using the windows usb tool.
I made the ISO from a windows 7 disk a purchased.
My System SpecsSystem Spec
08 Sep 2012   #8
Microsoft MVP

 

It may be corrupted. Follow the steps I posted in order.
My System SpecsSystem Spec
08 Sep 2012   #9

Windows 7 Ultimate x64
 
 

Okay, I tried to marking it as active. It only displayed my flash drive, nothing else. I did the system repair and went to reboot and recieved the windows boot manager error again.

Going to do the clean reinstall now.
My System SpecsSystem Spec
09 Sep 2012   #10

Windows 7 Ultimate x64
 
 

When I try the clean install, windows installer still does not detect my HDD.

Edit: When I tried to restart the windows 7 from the flash drive, I recieved a disk read error. This is the second flash drive I have attempted to use.

I do not have a usb cd drive handy but am considering buying one tomorrow.
My System SpecsSystem Spec
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 Windows Installer not recognizing hard drive




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