upgrade windows 7 32bit to 64 bit problems


  1. Posts : 4
    windows 7 32bit home premium
       #1

    upgrade windows 7 32bit to 64 bit problems


    I wanted to upgrade my windows 7 from 32bit to 64bit, I checked the PC and it said it was suitable to do so. I inserted Disc with upgrade 64 on it and when I tried to reboot a message came up say that it couldn't open the files as it was running 32bit. So I then restored the PC to it's former Vista 32 bit system and in doing so cleaned the drives. (I had backed up my files but not, I'm afraid, my drivers) I then tried to run the 64bit Windows 7 disc and it again said no. So I installed the 32bit thinking that I could upgrade to 64. That won't work either and now I can't connect to the internet to get directly.
    So, 1) why won't it read the 64 bit disc?
    2) did I lose my drivers and if so how do I get them back.

    Help me please as it's driving me mad!

    thanks
      My Computer


  2. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Phil, and welcome to Seven Forums.

    You will not be able to upgrade from 32-bit to 64-bit. Instead, you must delete/format the 32-bit installation and do a clean install of 64-bit.
    When finished, you will need to install 64-bit drivers for your devices as well instead of 32-bit drivers. You can usuallly get them from the device manufacturer's driver support download page.

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 8,135
    Windows 10 64 bit
       #3

    You can't "upgrade" from 32 bit to 64 bit. You have to do a complete new (clean) Install of the 64 bit.
      My Computer


  4. Posts : 4
    windows 7 32bit home premium
    Thread Starter
       #4

    Thanks for advice, but still not sure about a clean install. I've read the tutorial but not sure about Make sure that the CD/DVD drive is selected first and your HDD second in the boot priority order in your BIOS settings. How do I do that?
      My Computer

  5.    #5

    You've apparently been trying to run the disk from the OS on there now which won't work. You must boot the disk to Clean Reinstall - Factory OEM Windows 7

    Reboot your computer, tap the key given on first screen for BIOS setup to enter, look for Boot Order settings. Using the keys shown there, move DVD drive to first device to boot, then HDD. How to Boot your Computer from a Bootable CD or DVD

    Or you can choose the one-time BIOS Boot Menu key instead which will give you a boot menu to directly boot the DVD drive, start the install.


      My Computer


  6. Posts : 4
    windows 7 32bit home premium
    Thread Starter
       #6

    hi
    sorted the booting problem out - found another tutorial! Just one last question as window reloads,will I need to change the BIOS back again to bot form HHD?
      My Computer

  7.    #7

    If you want. Be sure to follow the steps in Clean Reinstall - Factory OEM Windows 7
    to get a perfect reinstall.
      My Computer


  8. Posts : 4
    windows 7 32bit home premium
    Thread Starter
       #8

    seems to have worked, thanks for help.

    Just need now to find drivers and install them again!

    thanks again
      My Computer


  9. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #9

    You're most welcome Phil. I'm glad that we could all help. :)
      My Computer


 

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