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Windows 7: Cannot Find Windows 7 Product Key

13 Sep 2012   #21

Windows 7 x64
 
 

Nope

My System SpecsSystem Spec
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13 Sep 2012   #22

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I don't know if recovery partition itself has been infected. Since you don't have a COA sticker you have to use RECOVERY procedure anyway... so hope it's not infected. And don't do the clean command otherwise you lose it.

Does that partition have a drive letter in windows? If so, can you browse files and folders on that partition? Is Windows 7 infected still installed?
My System SpecsSystem Spec
13 Sep 2012   #23
Microsoft MVP

 

Did you check under battery for the COA sticker? If that is Dell which came with Windows 7 then it WILL have a sticker, so check there. If not please answer my questions about what OS came preinstalled, how Windows 7 as activated if not.
My System SpecsSystem Spec
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13 Sep 2012   #24

Windows 7 x64
 
 

It does have the sticker....under the battery.....feel a little silly.
So now I know I can reinstall Windows 7 using the ISO image I have.

According to Command Prompt in Recovery there is a Recovery partition with a Recovery Folder but when I hit the dir command there is nothing listed in that folder.
My System SpecsSystem Spec
13 Sep 2012   #25
Microsoft MVP

 

Since you missed that step in post #9, go back over it now to make sure you have read and fully understand the steps for Clean Reinstall - including what I also already typed out for you about the existing partitions.
My System SpecsSystem Spec
13 Sep 2012   #26

Windows 7 x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Since you missed that step in post #9, go back over it now to make sure you have read and fully understand the steps for Clean Reinstall - including what I also already typed out for you about the existing partitions.
Will do, just looked at it. I apologize I honestly did not see it the first time around, and was not just ignoring you. I'll get right on this and let you know how it goes. Thanks.
My System SpecsSystem Spec
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 Cannot Find Windows 7 Product Key




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