Cannot Find Windows 7 Product Key

VMPAS · 13 Sep 2012

Nope

Kaktussoft · 13 Sep 2012

I don't know if recovery partition itself has been infected. Since you don't have a COA sticker you have to use RECOVERY procedure anyway... so hope it's not infected. And don't do the clean command otherwise you lose it.

Does that partition have a drive letter in windows? If so, can you browse files and folders on that partition? Is win7 infected still installed?

gregrocker · 13 Sep 2012

Did you check under battery for the COA sticker? If that is Dell which came with Win7 then it WILL have a sticker, so check there. If not please answer my questions about what OS came preinstalled, how Win7 as activated if not.

VMPAS · 13 Sep 2012

It does have the sticker....under the battery.....feel a little silly.
So now I know I can reinstall Windows 7 using the ISO image I have.

According to Command Prompt in Recovery there is a Recovery partition with a Recovery Folder but when I hit the dir command there is nothing listed in that folder.

gregrocker · 13 Sep 2012

Since you missed that step in post #9, go back over it now to make sure you have read and fully understand the steps for Clean Reinstall - including what I also already typed out for you about the existing partitions.

VMPAS · 13 Sep 2012

gregrocker said:

Since you missed that step in post #9, go back over it now to make sure you have read and fully understand the steps for Clean Reinstall - including what I also already typed out for you about the existing partitions.

Will do, just looked at it. I apologize I honestly did not see it the first time around, and was not just ignoring you. I'll get right on this and let you know how it goes. Thanks.