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Windows 7: Installation gone wrong? - Help please


23 Sep 2012   #1

Windows 7 Home Premium 64bit.
 
 
Installation gone wrong? - Help please

I'm re-installing Win 7 64bit from the Microsoft disc supplied with my computer, and have been following the clean install tut no.1649. All seemed well, but at point 16, when I had confirmed the timezone the next screen wasn't as shown, but the desktop (pic 18 of 19), and nothing else.
The screen resolution was was 800 x 600 and the best I can set it to via display is 1400 x 1050 when it should be 1920 x 1080. Also I am connected to the internet via an ethernet cable, but my screen is showing that there are no connections available.

I was obviously in trouble to re-install, and now feel I am deeper in the mire. Can someone please advise?


My System SpecsSystem Spec
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23 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You followed the tutorial for Clean Install, ok?

Do you have the Graphics Card's Driver CD? Install the driver.

If you dont have, Go to AMD Graphics Drivers & Software, download the required display driver, and install it.

Everything will be OK, dont worry
My System SpecsSystem Spec
23 Sep 2012   #3

Windows 7 Home Premium 64bit.
 
 

Thanks arc, I'll give that a go and report back.
My System SpecsSystem Spec
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23 Sep 2012   #4

Windows 7 Home Premium 64bit.
 
 

Installed the graphics driver and thankfully the resolution is now sorted. Thanks.

I'm still having a problem with my internet connection though, the troubleshooter says that windows didn't find a properly installed network adapter. Again any ideas please?

Excuse my ignorance, but is this something that would be on the motherboard disc - like LAN Utility setup that I have found, or am I miles away?
My System SpecsSystem Spec
23 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Yes, motherboard's chipset drivers, Ethernet drivers, audio drivers etc are also to be installed.
My System SpecsSystem Spec
23 Sep 2012   #6

Windows 7 Home Premium 64bit.
 
 

So would it be best to run the complete setup disc again or sort out the drivers above?
My System SpecsSystem Spec
23 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Just ust the mothboard's driver cd, install the drivers. Nothing more is needed.
My System SpecsSystem Spec
23 Sep 2012   #8

Windows 7 Home Premium 64bit.
 
 

I'm back in business Arc, many thanks for your help (and others on this forum), it really is appreciated.

One other point though, after installing the drivers each time I restart now, I get a message saying 'you must restart for the changes to take effect' even when I have restarted in response to the message?
My System SpecsSystem Spec
23 Sep 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

I am seeing Gregrocker here
Expect the best help from the topmost expert
My System SpecsSystem Spec
23 Sep 2012   #10
Microsoft MVP

 

Install the network driver to get online then do all of your Important and Optional Windows Updates to get the drivers Windows 7 wants. There will also be vital performance and security updates, so do them all after setting Updates to Automatic install, treat Recommended as Important, and enable Automatically get recommended drivers and updates for your hardware .

If the restart prompt continues to interfere then System Restore back before you installed those drivers, install only Network driver and immediately do all of your Updates before doing anything else. Afterwards check in Device Manager for any missing drivers to provide from the device's Support Downloads webpage.

Here are other Best Practices to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7 which also apply to retail Windows 7.
My System SpecsSystem Spec
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 Installation gone wrong? - Help please




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