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Windows 7: Help with windows 7 installation


29 Sep 2012   #1

windows xp
 
 
Help with windows 7 installation

Hi i'm trying to do a clean install of windows 7 upgrading from XP. I checked my system first as its quite old but my specs are fine. The problem came right at the beginning of the installation when it says my CD/DVD driver is missing. I googled the problem and tried alot of the solutions but im still stuck. I've attatched a screen shot of my problem
any help would be appreciated.
thanks



Attached Images
 
My System SpecsSystem Spec
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29 Sep 2012   #2

Microsoft Windows 8.1 Professional
 
 

Load bios defaults and try again? Maybe, reburn the .iso at slower speed?
My System SpecsSystem Spec
29 Sep 2012   #3

windows xp
 
 

hi thanks for the reply.
How would i load the bios defaults again and cant re burn as i didnt download of Microsoft website i brought the DVD
cheers
My System SpecsSystem Spec
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29 Sep 2012   #4

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Did you run the Windows 7 Upgrade Advisor - Download - Microsoft Windows This will tell you if you PC can run Windows 7. In your first message you said the specs were OK, but did not say if you ran the Advisor. Running this might also point out any problems with your DVD drive. == This just hit me, since your PC is old, are you sure it has a DVD drive and not just a CD drive?
My System SpecsSystem Spec
29 Sep 2012   #5

windows xp
 
 

Hi yeah ive got a DVD re rewriter. I checked the upgrade advisor before I brought windows and it said I was fine to run the 32bit version. Which is the one I have
My System SpecsSystem Spec
29 Sep 2012   #6

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Do you have any other DVD discs that you can play without a problem?
My System SpecsSystem Spec
29 Sep 2012   #7

windows xp
 
 

Yeah the DVD drive works fine can install other apps play films ect. I don't understand the problem really as it has to boot off the DVD to get to the stage where it says DVD drivers missing.
My System SpecsSystem Spec
29 Sep 2012   #8
Microsoft MVP

 

The problem is almost always a bad installer. But you can try to insert the SATA drivers from the chipset found on the Support Downloads webpage for your model PC or mobo. SATA Driver - Load in Windows 7 or Vista Setup

I would also as suggested reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

While in BIOS setup set SATA controller to AHCI. If you have an EFI Boot disk in the BIOS Boot order then it requires special steps for installing with UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums


Next wipe the HD with Diskpart Clean Command
My System SpecsSystem Spec
30 Sep 2012   #9

windows xp
 
 

hi cheers for help seems to have solved its self. Booted up this morning with DVD in. No mention of DVD driver missing on install. ran through install with no trouble.
My System SpecsSystem Spec
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 Help with windows 7 installation




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