Restoring Windows.old Folder After Win7 Reinstall

Inundated · 19 Oct 2012

I am on my phone, and I apologize for that, too.

Dave76 · 20 Oct 2012

This type of recovery can be quite difficult, would be best to restore a previously saved system image, if there was one made.
It might be best to check with the laptop owner, your cousins son, if he has a backup image.
You could direct him to this thread so he can see the recommendations made, possibly he can use them to recover his previous settings and data.

At this point I would try to save the windows.old file for him to have the chance to use, if he wants to.

Inundated · 29 Nov 2012

Just to close this out and leave for good...

We solved the video problem by using the Alienware Resource Disc. It's the same way my cousin got the wireless working again, but when she did that (on her own), she didn't see the video drivers at the bottom of the scrolling page.

I got them tonight, followed the prompts to reinstall the drivers, and her video is back to normal again.

I'm sure a clean reinstall wouldn't hurt (or an image restore), but all is working tonight. I feel kind of silly that the answer was right there next to the computer, but I wasn't around when she restored wireless.

I'm just posting this for future searchers. I'm again gone.

gregrocker · 29 Nov 2012

Not to inundate your further, but the driver on the Alienware disk is outdated as soon as the disk is pressed. As it says in the tutorial you were given weeks ago, those drivers are all on the Support Downloads webpage for your model PC, if not provided via optional Windows updates.

This is all covered in the tutorial Clean Reinstall - Factory OEM Windows 7 which I repeatedly pleaded with you to read so you would understand how drivers are handled in a reinstall. I still cannot understand why you were not willing to learn when you were given every opportunity.