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Windows 7: Problems wit win 7 installation

21 Sep 2009   #1

Windows 7
Problems wit win 7 installation

I am trying to install a fresh windows 7 to my computer where I was previously using win xp.

All the installation goes well but when windows are ran, I get BSoD (attached to this post)

I have downloaded the new drivers for my graphic card, suitable for windows 7 64 bit. I tried to install them via repair option with no luck.

Do you have any idea how to make this work?

link to bsod

My System SpecsSystem Spec
21 Sep 2009   #2

Win7 x64 Ultimate SP1

To start with what version of Win 7 are you trying to install and where did you get it?
My System SpecsSystem Spec
21 Sep 2009   #3

Win 8 Release candidate 8400


If you have access to your machine (boot in dsafemode) can you go to c:\wondpws\minidump, zip the dump file (*.dmp) and upload it to us to anayze.

If you need help with any of this just ask

My System SpecsSystem Spec
21 Sep 2009   #4

Windows 7

version is Win7 x64 Ultimate

When I try to load in safe mode I got message that I have to restart computer in normal mode to finish the installation
My System SpecsSystem Spec
21 Sep 2009   #5

Windows 7 x64 finally!

hi Guljo, can you clarify your memory specs? Are you using 512mB DDR2? That would be below hte limit to install and run 64bit Win7.
Have you tried updating your BIOS. Latest version is 3.10 from Aug/2009: ASRock > Products > AM2NF3-VSTA > Download
Your problem seems to be with the ATI driver (atikmdag.sys). As you can't load it at startup (can you elaborate on that, you should be able to load the drivers at installation)
My System SpecsSystem Spec
21 Sep 2009   #6

Windows 7

hey wallyinnc,

I have 5gb of ram.

I will install new bios immediately after I write this post and let you know if it has solved the problem.

About driver, here is what I did:

I downloaded the newest win7 drivers from ATI site and unpacked them, than I copied it to usb, than

I boot from dvd again/repair your computer/load drivers/found my drivers on usb, there are two files CH_87739 that can be opened (both are setup information files), I get the list of cards and when I choose mine the error: "the installation has failed" appears.

After I downloaded vista drivers directly from sapphire site the same are on ATI page and the same problem - "the installation has failed"
My System SpecsSystem Spec
21 Sep 2009   #7

Windows 7 x64 finally!

Tks guljo for feedback.
You might try to install with only 1 stick of memory. That is usually a source for problems. If nothing else 5GB is an unusual configuration.
Let us know
My System SpecsSystem Spec
22 Sep 2009   #8

Windows 7

Thanks for your help wallyinnc!
I have two 2gb sticks and one 1GB. I have left in my box only one 2gb drive and the blue screen is gone wooohoo, but I get the following message:

The computer restarted unexpectedly or encountered an unexpected error. Windows installation can not proceed. To install Windows, click "OK" to restart the computer, and than restart the installation.
Do you suggest me to install it all over again with only one stick?

Thanks for your help again!
My System SpecsSystem Spec
22 Sep 2009   #9

Windows 7 x64 finally!

Hi guljo, I am happy it helped.
the computer is probably detecting the change of hardware, or just the incomplete previous install. So, yes, if you reinstall, or run a repair install it should correct that. Maybe better just to start over with a clean install. I take that you had no data there, so it won't hurt anything, otherwise please backup any data and personall info first
If you are all set, please mark the thread as solved (upper right corner, report button, state solved)
I would also test your computer (run some benchmark test) with 4G and with 5G. It wouldn't surprise me if the performance with 5G would be not better or maybe worse than 4G. Memory will run at the slowest spec of the sticks installed. As the 1G is not paired, it might be hampering the overall performance.
Good luck!
My System SpecsSystem Spec
22 Sep 2009   #10

Windows 7


I have succesfully installed windows 7 to my computer, but only with one 2gb stick, when I have added another I get BSOD again. I haven't flashed my BIOS yet so this might be a problem. I will do this tomorrow, because I am super busy today. But I dont have a flopy drive so this might be a problem. But will give you more info about it tomorow. I have also had problems with my wlan card wmp54g, I will post something about this as well when/if I sole it.

Thanks for help,

My System SpecsSystem Spec

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