Windows 7 not recognizing Hard disk (Promise 378)

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  1. Posts : 23
    Windows 7 x64
       #1

    Windows 7 not recognizing Hard disk (Promise 378)


    OK, I'm currently using Windows XP Pro 32 bit. I have an Asus A8v-Deluxe mobo. My hard drive is a samsung, SATA. I have it set in my bios to IDE.

    I go to install Windows 7 Professional, x64. When it gets to the screen where my hard-drives / partitions should be located so I can select one to install on, on, nothing shows up. I had a disk of Promise SATA378 drivers for XP, but I tried that with windows 7 and that did not work. I also tried going into my bios and changing the hard-drive setting from IDE to RAID, but that made no difference.

    I guess I need Promise drivers for Windows 7, (or vista apparently), but can not find either. Can someone here help?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Accipiter said:
    OK, I'm currently using Windows XP Pro 32 bit. I have an Asus A8v-Deluxe mobo. My hard drive is a samsung, SATA. I have it set in my bios to IDE.

    I go to install Windows 7 Professional, x64. When it gets to the screen where my hard-drives / partitions should be located so I can select one to install on, on, nothing shows up. I had a disk of Promise SATA378 drivers for XP, but I tried that with windows 7 and that did not work. I also tried going into my bios and changing the hard-drive setting from IDE to RAID, but that made no difference.

    I guess I need Promise drivers for Windows 7, (or vista apparently), but can not find either. Can someone here help?
    not sure if you have a raid or not but drivers can be found here. If they are not available for win 7 then use vista in compatability mode. As a last resort use the xp driver in compatability mode

    D850GB FAQ

    Ken
      My Computer


  3. Posts : 23
    Windows 7 x64
    Thread Starter
       #3

    Sorry, I'm confused.

    That link posted gave me drivers that cover up to Windows 2003, there's nothing for Windows 7 or Vista listed. Also, what do you mean by use vista in compatability mode? I don't have vista, and it doesn't look like there are vista drivers on that link you posted.



    also, I don't actually have a Raid, I just have one hard drive.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Accipiter said:
    Sorry, I'm confused.

    That link posted gave me drivers that cover up to Windows 2003, there's nothing for Windows 7 or Vista listed. Also, what do you mean by use vista in compatability mode? I don't have vista, and it doesn't look like there are vista drivers on that link you posted.



    also, I don't actually have a Raid, I just have one hard drive.

    No they are up to windows XP. if you cant find anything newer you may have to try them in compatibility mode.

    Instructions for installing in cmpatibility mode can be found here Compatibility Mode

    Let me know if you need help with insstalling them.
      My Computer


  5. Posts : 23
    Windows 7 x64
    Thread Starter
       #5

    zigzag3143 said:
    Accipiter said:
    Sorry, I'm confused.

    That link posted gave me drivers that cover up to Windows 2003, there's nothing for Windows 7 or Vista listed. Also, what do you mean by use vista in compatability mode? I don't have vista, and it doesn't look like there are vista drivers on that link you posted.



    also, I don't actually have a Raid, I just have one hard drive.

    No they are up to windows XP. if you cant find anything newer you may have to try them in compatibility mode.

    Instructions for installing in cmpatibility mode can be found here Compatibility Mode

    Let me know if you need help with insstalling them.

    ooooh I see....Yeah I can't find anything newer. I'm going to have to try running this in compatibility mode....So I run the makedisk.exe program in compatability mode? Or the drivers? I have NO idea what I'm doing now.. lol
      My Computer


  6. Posts : 23
    Windows 7 x64
    Thread Starter
       #6

    The makedisk.exe doesn't even have an entry for vista or Windows 7 under compatibility mode.


    Looks like I have to buy a new processor, video card, and motherboard if I want to run windows 7. What a crock... lol
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Timeout

    you downloaded the driver, did you read the tutorial about compatibility mode?

    Right click makedisk.exe go to compatibility and check the box that says xp sp2.

    See picture

    Ken
    Last edited by zigzag3143; 21 May 2011 at 06:17.
      My Computer


  8. Posts : 23
    Windows 7 x64
    Thread Starter
       #8

    hang on...I just realized I don't have SP3. I just reformatted a few weeks ago and must have never installed it. Let's see if that changes what I see on that compatibility box.
      My Computer


  9. Posts : 2
    windows 7
       #9

    hi guy, my pal ran across this problme. and I suggested he copy the raid driver in you flash disk or hard disk before installing win7 pro. After loading raid driver, the disk volume list will come back. hopefully my reply makes sense for you
      My Computer


  10. Posts : 23
    Windows 7 x64
    Thread Starter
       #10

    UUUUGH I can't even do the compatibility mode thing. Vista doesn't show up, nor does XP...here's how my dropdown list looks, this is in XP sp3:
    Attached Thumbnails Attached Thumbnails Windows 7 not recognizing Hard disk (Promise 378)-ugh.jpg  
      My Computer


 
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