reinstall of windows 7 HP 64-bit error see OP since its long


  1. seanster789
    Posts : 1
    windows 7 HP 64-bit
       New #1

    reinstall of windows 7 HP 64-bit error see OP since its long


    im not sure if this is exactly where i should be putting this but here is my problem: i was using this program to try and fix a problem that i was having with backing up my HDD (which i thankfully have) but the recovery partition got messed up in the act of me trying to fix this because i decided to re-install windows 7 and wipe my drive but i didn't realize i had formatted the entire drive and now when i try to install windows 7 it gets close to the when i get the following error (with the windows login screen as the background)
    "the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. to install windows, click 'ok' to restart the computer, and then restart the installation." so i dont know how i can fix this. i am using the recovery disk the laptop came with

    this happened on my Alienware m15x (non aurora) laptop, windows 7 64-bit, 500 GB HDD, 8 gigs RAM. so if there is anyone who can help me fix this that would be great .
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  3. gregrocker
    Posts : 50,642
       New #2

    Unplug all other HD's and peripherals, Boot into BIOS setup to see if there is an EFI Boot Disk in BIOS Boot order. If so remove it, set DVD drive first to boot. If EFI BIOS also set to Legacy BIOS.

    Then boot into installer, at first screen Press Shift + F10 to open a Command Box, type:

    DISKPART
    LIST DISK
    SEL DIS 0 (after confirming Windows 7 target HD #)
    CLEAN
    CREATE PARTITION PRIMARY SIZE=102400
    FORMAT FS=NTFS LABEL="WINDOWS 7"
    ACTIVE
    EXIT

    Now click Install Now to Clean Install Windows 7 to partition you created. If it fails then report back at which step and the verbatim error message.

    In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.
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