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Windows 7: Black screen and cannot start windows


24 Oct 2012   #1

Windows 7 Home Premium 32bit
 
 
Black screen and cannot start windows

Hi, I'm in trouble...I was about to use my friends new ASUS laptop this morning, and soon the Windows update started. But after a while, the battery was out because the plug was not connected. So that I restarted. But this time normal windows 7 looked like started with comment updating something. But it took very long time and next time when I looked at it, it was just black screen.

After that I shut it down and restarted. But nothing happened on the screen. I tried to press Alt+F10 at the same time, but didn't work.

Please someone let me know how to fix it!!! My friend said there was no recovery cd when he bought it.

Thanks in advance.

My System SpecsSystem Spec
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24 Oct 2012   #2

Windows 7 Enterprise x64
 
 

Hi,

I would suggest booting the system in “Safe Mode/ Safe Mode with networking”. If the system boots fine in “Safe Mode/ Safe Mode with networking” then I would suggest you to restore your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.


For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore
My System SpecsSystem Spec
24 Oct 2012   #3

Windows 7 Home Premium 32bit
 
 

Thank you, Debbie B! It took very long time to recover, but solved my problem at the end!!! Again thank you very much!
My System SpecsSystem Spec
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24 Oct 2012   #4

Windows 7 Enterprise x64
 
 

Hi,

Glad to hear from you. Have a Great Day Ahead
My System SpecsSystem Spec
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 Black screen and cannot start windows




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