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HP m7-1015dx Factory Reset Fail
I'm on my first and new laptop, still on week one. Permissions were being stolen by the OS and making programs irrelevant. This seems to be a breaking problem in the General Forum this week with many users coming in with symptoms of that.
So I made a recovery USB stick, downloaded an .iso from Digital River, and am currently trying to do a factory restore.
My first try I pressed F11 to get the choices and I didn't unplug my mouse against directions and my screen stayed black but on during the supposed reset, I got impatient and rebooted with the Power button and it said something about couldn't find BOOTMNG.exe. So I hit F9 on startup and got to another chance to reset to factory, but used my USB stick, which worked AFAIK, but since, my screen is still black but on instead of seeing any sign of activity for the past 25 minutes.
I'm about to take it back to the Geek Squad if the .iso DVD option doesn't work either.