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Windows 7: Windows 7 failed to install SP1, error code 800736CC

29 Oct 2012   #1
bensabat

Windows 7 ultimate x64
 
 
Windows 7 failed to install SP1, error code 800736CC

Hi,

I recently reinstalled windows 7 on my computer after experiencing many crashes and update failures. Windows update succesfully installed all the other updates except for service pack 1. I've tried Microsoft fixit tool and Windows system update readiness tool. I've also tried clean boot, disk check, SFC... all without success.
I really don't wish to reinstall windows again for the 100th time
Appreciate your help.

Avi


My System SpecsSystem Spec
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29 Oct 2012   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
29 Oct 2012   #3
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

theog: good advice

bensabat: more information on the error: Windows Update error 800736CC
Quote   Quote: Originally Posted by Microsoft
If you receive Windows Update error 800736CC while installing updates, it's usually because the update content isn't valid and could be corrupted. This most likely is the result of a disk error. To resolve the problem, follow the steps in the sections below: check for disk errors first, and then remove the temporary update files that Windows uses to identify updates for your computer. To remove the temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try to check for Windows updates again.
...more
My System SpecsSystem Spec
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29 Oct 2012   #4
bensabat

Windows 7 ultimate x64
 
 

thank you both for the quick reply, I'll try it and reply back.
My System SpecsSystem Spec
31 Oct 2012   #5
gregrocker

 

You should really be using the latest official installer to save hours of unnecessary updating: Windows 7 official ISO downloads
My System SpecsSystem Spec
31 Oct 2012   #6
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Greg: I think I understand what you're saying.
- if someone has to do a re-install, that they should begin with the Win7 SP1 ISO. you've told bensabat where to get the download, but I'm not sure new folks know about all of the excellent tutorials here on sevenforums.

The missing puzzle piece is what to do with the ISO once it's downloaded.
Clean Reinstall - Factory OEM Windows 7
Quote   Quote: Originally Posted by gregrocker View Post
You should really be using the latest official installer to save hours of unnecessary updating: Windows 7 official ISO downloads
My System SpecsSystem Spec
31 Oct 2012   #7
gregrocker

 

Thanks, Bart. I usually check their specs and if it doesn't have an OEM PC listed or the issue doesn't pertain to issues stressed in that tutorial then I don't always post it since they may wonder why we assume they have Factory OEM. However you are absolutely correct in that those steps can benefit any reinstall whether OEM or retail.
My System SpecsSystem Spec
02 Nov 2012   #8
bensabat

Windows 7 ultimate x64
 
 

Problem solved!
it was a damaged memory card. i had it replaced and the service pack installed perfectly.
thank you all for the good advises.
My System SpecsSystem Spec
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 Windows 7 failed to install SP1, error code 800736CC




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