Windows 7: Windows 7 failed to install SP1, error code 800736CC

bensabat · 29 Oct 2012

Hi,

I recently reinstalled windows 7 on my computer after experiencing many crashes and update failures. Windows update succesfully installed all the other updates except for service pack 1. I've tried Microsoft fixit tool and Windows system update readiness tool. I've also tried clean boot, disk check, SFC... all without success.
I really don't wish to reinstall windows again for the 100th time

Appreciate your help.

Avi

theog · 29 Oct 2012

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool
How to use memtest:
RAM - Test with Memtest86+

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

Slartybart · 29 Oct 2012

theog: good advice

bensabat: more information on the error: Windows Update error 800736CC

Quote: Originally Posted by Microsoft

If you receive Windows Update error 800736CC while installing updates, it's usually because the update content isn't valid and could be corrupted. This most likely is the result of a disk error. To resolve the problem, follow the steps in the sections below: check for disk errors first, and then remove the temporary update files that Windows uses to identify updates for your computer. To remove the temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try to check for Windows updates again.

...more

bensabat · 29 Oct 2012

thank you both for the quick reply, I'll try it and reply back.

gregrocker · 31 Oct 2012

You should really be using the latest official installer to save hours of unnecessary updating: Windows 7 official ISO downloads

Slartybart · 31 Oct 2012

Greg: I think I understand what you're saying.
- if someone has to do a re-install, that they should begin with the Windows 7 SP1 ISO. you've told bensabat where to get the download, but I'm not sure new folks know about all of the excellent tutorials here on sevenforums.

The missing puzzle piece is what to do with the ISO once it's downloaded.
Clean Reinstall - Factory OEM Windows 7

Quote: Originally Posted by gregrocker

You should really be using the latest official installer to save hours of unnecessary updating: Windows 7 official ISO downloads

gregrocker · 31 Oct 2012

Thanks, Bart. I usually check their specs and if it doesn't have an OEM PC listed or the issue doesn't pertain to issues stressed in that tutorial then I don't always post it since they may wonder why we assume they have Factory OEM. However you are absolutely correct in that those steps can benefit any reinstall whether OEM or retail.

bensabat · 02 Nov 2012

Problem solved!

it was a damaged memory card. i had it replaced and the service pack installed perfectly.
thank you all for the good advises.

Windows 7: Windows 7 failed to install SP1, error code 800736CC

Windows 7 failed to install SP1, error code 800736CC problems?