Hi guys, a friend of mine has asked me to install windows hoping that it would fix a problem he has recently had
He was updating his system and a power cut happened, and his laptop turned off.
When he boots up, he gets to options
Start windows Normally
Launch Startup repair
He asked me if i could fresh install windows as that may help
When I try this, the system freezes at Setup is starting
If I run startup repair, I get error 0xc00000e9 (Error communicating with device)
If I start windows normally, goes to starting windows, then the same error
I am guessing the hard drive failed, but I want to make sure before telling him.
Any advice would be greatly appreciated