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Windows 7: no mouse on installation screen

26 Sep 2009   #1

windows 7
no mouse on installation screen

Hi I am doing a clean install on a amd 64 bit 4500 with a ati 1gig graphics card, 250g harddrive and i think at least that is what i have. The problem that i am having is that after installing windows 7 it freezes on the initial start up window where it is asking the language to install time and currency format and keyboard.

It took a long time to get to this screen as at first it just hung on what looked like a windows 7 desktop background with no icons. It hung like this for about 10 minutes and now it is stuck on the first install screen. I cant input any information the keyboard is plugged in and I have tried it with a wireless mouse as well as a wired mouse. any help would be grateful

My System SpecsSystem Spec
26 Sep 2009   #2

Microsoft Community Contributor Award Recipient


Hi kwanchu

You do not state how much ram you have installed, win7 can have probiems installing with more 2gig.
My System SpecsSystem Spec

 no mouse on installation screen

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