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Windows 7: Cannot install 7 from XP


26 Nov 2012   #11

Windows XP 32 bit
 
 

OK I've tried 2 more discs, both burned with ImgBurn at 4X write speed and get the same results. Below is an image of the screen I get after booting to the disc. The white bar in the middle reads "Windows setup (EMS Enabled)." If i select that, it goes to a file loading screen and then acts as if it is starting Windows 7. I then get a 7 desktop background and nothing else. No commands work or anything. I have also updated my system specs for others to view.




My System SpecsSystem Spec
.

26 Nov 2012   #12
Microsoft MVP

 

What is the HD SMART status as read by Crystal Disk from XP? Then run a full Disk Check.

If XP is not on the HD any longer boot the HD maker's HD Diagnostic extended CD scan, followed by a full Disk Check from the installer System Recovery Options Command Line.

Once you confirm the HD to be good, back up your files, unplug all other HD's and peripherals,

Boot into BIOS setup to enable Legacy BIOS if present. Next check BIOS Boot order for an EFI Boot Disk and if present remove it, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into installer DVD or flash stick burned or written using tool and latest ISO for your licensed here.

At first installer screen Press Shift + F10 to open a Command Box, type:

DISKPART
LIST DISK
SELECT DISK 0 (after confirming Windows 7 target HD #)
CLEAN
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)
FORMAT FS=NTFS LABEL="WINDOWS 7"
ACTIVE
EXIT
EXIT

Next click Install Now to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.
My System SpecsSystem Spec
26 Nov 2012   #13

Windows XP 32 bit
 
 

This is what the status reads.

----------------------------------------------------------------------------
CrystalDiskInfo 5.1.0 (C) 2008-2012 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows XP Professional SP3 [5.1 Build 2600] (x86)
Date : 2012/11/26 19:59:55

-- Controller Map ----------------------------------------------------------
+ Standard Dual Channel PCI IDE Controller [ATA]
- Primary IDE Channel (0)
- Secondary IDE Channel (1)
+ Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 [ATA]
+ Primary IDE Channel (0)
- WDC WD5000AAKS-22YGA0
+ Secondary IDE Channel (1)
- LITE-ON DVDRW LH-20A1S
- LITE-ON DVDRW LH-20A1S
+ Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 [ATA]
+ Primary IDE Channel (0)
- HL-DT-ST BDDVDRW GGC-H20L
- Secondary IDE Channel (1)

-- Disk List ---------------------------------------------------------------
(1) WDC WD5000AAKS-22YGA0 : 500.1 GB [0/5/0, pd1] - wd

----------------------------------------------------------------------------
(1) WDC WD5000AAKS-22YGA0
----------------------------------------------------------------------------
Model : WDC WD5000AAKS-22YGA0
Firmware : 12.01C02
Serial Number : WD-WCAS84807518
Disk Size : 500.1 GB (8.4/137.4/500.1)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 976771055
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 1410 hours
Power On Count : 710 count
Temparature : 39 C (102 F)
Health Status : Bad
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : 80FEh [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 198 198 _51 000000002F0D Read Error Rate
03 177 177 _21 0000000017F5 Spin-Up Time
04 100 100 __0 0000000002C8 Start/Stop Count
05 _41 _41 140 0000000004F1 Reallocated Sectors Count
07 200 192 _51 000000000000 Seek Error Rate
09 _99 _99 __0 000000000582 Power-On Hours
0A 100 100 _51 000000000000 Spin Retry Count
0B 100 100 _51 000000000000 Recalibration Retries
0C 100 100 __0 0000000002C6 Power Cycle Count
C0 199 199 __0 000000000452 Power-off Retract Count
C1 200 200 __0 00000000069C Load/Unload Cycle Count
C2 111 _88 __0 000000000027 Temperature
C4 __1 __1 __0 0000000000EE Reallocation Event Count
C5 200 183 __0 000000000000 Current Pending Sector Count
C6 184 183 __0 00000000054D Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 156 155 _51 000000000B83 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 5743 4153 3834 3830 3735 3138
020: 0000 8000 0032 3132 2E30 3143 3032 5744 4320 5744
030: 3530 3030 4141 4B53 2D32 3259 4741 3020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0706 0000 0044 0040
080: 01FE 0000 746B 7F61 4123 7449 BC41 4123 207F 0040
090: 0040 0000 FFFE 0000 80FE 0000 0000 0000 0000 0000
100: 57EF 3A38 0000 0000 0000 0000 0000 0000 5001 4EE1
110: 00AF 3451 0000 0000 0000 0000 0000 0000 0000 4010
120: 4010 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 1695 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 303F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 100E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 5DA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0F 00 C6 C6 0D 2F 00 00 00 00 00 03 03
010: 00 B1 B1 F5 17 00 00 00 00 00 04 32 00 64 64 C8
020: 02 00 00 00 00 00 05 33 00 29 29 F1 04 00 00 00
030: 00 00 07 0E 00 C8 C0 00 00 00 00 00 00 00 09 32
040: 00 63 63 82 05 00 00 00 00 00 0A 12 00 64 64 00
050: 00 00 00 00 00 00 0B 12 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 64 64 C6 02 00 00 00 00 00 C0 32
070: 00 C7 C7 52 04 00 00 00 00 00 C1 32 00 C8 C8 9C
080: 06 00 00 00 00 00 C2 22 00 6F 58 27 00 00 00 00
090: 00 00 C4 32 00 01 01 EE 00 00 00 00 00 00 C5 12
0A0: 00 C8 B7 00 00 00 00 00 00 00 C6 10 00 B8 B7 4D
0B0: 05 00 00 00 00 00 C7 3E 00 C8 C8 00 00 00 00 00
0C0: 00 00 C8 08 00 9C 9B 83 0B 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 84 00 38 31 01 7B
170: 03 00 01 00 02 93 05 00 00 00 00 00 00 00 00 00
180: 00 00 01 06 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C9

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C6 C8 C8 C8 C8 C8 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 33 C8 C8 C8 C8 C8 C8 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 33 00 00 00 00
050: 00 00 00 00 00 00 0B 33 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 FF 00 00 00
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0C0: 00 00 C8 33 9C C8 C8 C8 C8 C8 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 10
My System SpecsSystem Spec
.


26 Nov 2012   #14
Microsoft MVP

 

The SMART status is Bad. This means it is on the verge of failing.

You can reconfirm this using the Data Lifeguard Diagnostic for DOS (CD) extended bootable CD scan, but even if it repairs enough to pass the test I would replace it as it's not to be fully trusted.
My System SpecsSystem Spec
26 Nov 2012   #15

Windows XP 32 bit
 
 

Do you think this is my issue? I have a spare HD that I will swap out tomorrow evening.
My System SpecsSystem Spec
26 Nov 2012   #16
Microsoft MVP

 

Yes, the SMART status is generally reliable. But I told you how you can confirm it.
My System SpecsSystem Spec
07 Dec 2012   #17

Windows XP 32 bit
 
 

Ok I have my new hard drive in and installed, BUT I am still having the same issue and getting the same screen shown above. I have tried 3 copies of the 7 disc.
My System SpecsSystem Spec
07 Dec 2012   #18

Windows XP 32 bit
 
 

I tried reinstalling XP and had no issues at all. 7 just will not install.
My System SpecsSystem Spec
07 Dec 2012   #19
AC

Windows 7 Home Premium 64-Bit
 
 

Have you tried going the Microsoft support route?
My System SpecsSystem Spec
07 Dec 2012   #20
Microsoft MVP

 

Will the DVD boot and see the HD partitions to install in another PC?

If you still have XP on the HD will Windows 7 installer run from it to install to C to overwrite XP? Try that now.

If not, is there a newer BIOS update for your PC or mobo model? If not reset the BIOS to defaults on the problem PC: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS.
Set SATA controller to AHCI, DVD drive to boot first, HD second.
My System SpecsSystem Spec
Reply

 Cannot install 7 from XP




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