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Windows 7: Windows will not boot Error: required device inaccessible

24 Nov 2012   #1
mrsingh

Windows 7 home 64bit
 
 
Windows will not boot Error: required device inaccessible

Hi all

Hope someone can help me

My windows 7 hdd will not boot up. I get an error message saying:

The boot selection failed because a required device is inaccessible


Now I have tried startup recovery several times with no luck.

I have tried bootrec.exe and tried to rebuild it but no luck

I have tried to use the recovery disks I made when I first bought the laptop but it doesnt allow me to select the repair windows files and preserve files options. It allows me to select the fresh windows install option however when I do it it always fails and says a path cannot be found.


I have tried the chkdsk/r in command prompt to fix any problems and that was successful but still no luck.

here is a screen shot of my disk management, it is disk 1



I just need access to my files on there. I have tried to mount it via acronis so it works as an ordinary disk but it doesnt pick it up



Please could someone help

Thanks


My System SpecsSystem Spec
.
24 Nov 2012   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are using a unsafe link.

-unsafe-site.png


My System SpecsSystem Spec
24 Nov 2012   #3
mrsingh

Windows 7 home 64bit
 
 

My System SpecsSystem Spec
.

24 Nov 2012   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by mrsingh View Post
Unsafe link.


Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Nov 2012   #5
mrsingh

Windows 7 home 64bit
 
 

-untitled-1.jpg


My System SpecsSystem Spec
24 Nov 2012   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You have two System Reserved partitions, both marked active.
Delete all partition on Disk 1.
Than do a Startup Repair.
Startup Repair
Note: You may need to do startup repair 3 to 4 times.
Startup Repair - Run 3 Separate Times


Why did you make Disk 0 C: Logical?



Also run Windows Defender Offline
Windows Defender Offline
My System SpecsSystem Spec
24 Nov 2012   #7
mrsingh

Windows 7 home 64bit
 
 

Basically Disk 0 is a hybrid ssd I installed a while back to replace the original drive. So what I did was created an image off the original drive with windows 7 on and had put it onto Disk 1 before I recently upgraded Disk 0 to windows 8. so that is why I may have two system reserved partitions. ( Disk 1 is not normally installed, I just put it in to access some files)

So If I delete all the partitions on Disk 1, will that not delete all the my files that are on there?

Im not sure why Disk 0 C: is logical?


Thanks for your help
My System SpecsSystem Spec
24 Nov 2012   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
So If I delete all the partitions on Disk 1, will that not delete all the my files that are on there?
The C: partition of Disk 1, you have delete, therefore no files.
My System SpecsSystem Spec
24 Nov 2012   #9
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
Basically Disk 0 is a hybrid ssd I installed a while back to replace the original drive. So what I did was created an image off the original drive with windows 7 on
You should have used the Recovery DVD's.


information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.

& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

Manual how to use Acer eRecovery Management here:
ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

-acer001.png

You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer


My System SpecsSystem Spec
24 Nov 2012   #10
mrsingh

Windows 7 home 64bit
 
 

Is there no files on the disk 1 oem partition or the reserved and recovery partition then?

Yes I did make the recovery dvds and tried to use that to recover the hdd but it keeps failing when I try to do a fresh install and it doesnt allow me to select the option just to recover the windows files
My System SpecsSystem Spec
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 Windows will not boot Error: required device inaccessible




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