I have a Dell Inspiron 15 and my computer has been getting the blue screen, saying it had crashed or something of the sorts shortly logging in.
So I decided to Dell DataSafe it and restore the computer to the factory settings. After it was finished and showed the loading screen for windows 7 it brings me to the log in screen.
However, it only shows a blank spot to type in a username, and one for the password, also where the profile picture for the should be, there is not one there.
I tried typing in "Administrator" in the username box, but it comes up saying "This account has been disabled, see system administrator"
Please help I have school and this computer is really important toward my school work. Thanks.