Bootmgr issues with windows 7 - can windows 8 upgrade fix it?

swilks said:

*newbie lady here - forgive me for any naive posting!*

I'm not completely technical but i can follow stuff well, so bear with me.

The dell laptop our family have been using was full of junk. I mean ridiculous. We decided we had what we wanted on an external hard drive and we were more than happy to just wipe the whole thing as state from a factory state again.

I went into the option for the factory reset and it asked if i wanted to make a back up of anything. Hmmm, I thought, and I selected pictures and videos but that was it. I then left it and it took about an hour to do that. then it said it was ready to be reset so i went with it.

Now? I Get the Bootmgr thing. I've tried to reboot it from all the options, but theres nothing from it to boot from anymore.

I dont have an installation disk, or any disks that came with it. It was bought from Tesco and it was already installed.

My question - if you have got this far , is

a) is there a simple no/low cost fix
b) if I decided to pick up Windows 8 Pro from Sainsburys down the road, will popping that in save the day?

I'm not a heavy user and we do have a *cough*mac*cough in the house but I'm not so familar with it yet and I do have more technical knowledge when it comes to Windows than Apple macs! (believe it or not from my post!)

Hi -- Welcome to Seven Forums. There is a no cost way to fix this. If you have access to another computer that works, you are in business. Go to this link Dell Community and download the version of Windows 7 that you have now (Home Premium, Professional or Ultimate) and also select either X86 (32 bit) or X64 (64 bit) whichever you have now. Download the correct file and burn it to a DVD at no more than 4X speed. If you do not have a burning software I suggest downloading The Official ImgBurn Website This will get you a copy of Windows that you can install in your PC. After you have it installed and are happy with it, enter the 25 character Product Key that is on a sticker somewhere on your PC. This will activate the Windows 7 and you will be good again. If you have any questions, just let us know. This will guide you through the installation. Clean Install Windows 7

swilks said:

Bigmck thank you for your reply! I had read similar but this confirms what I was looking at was right' thank you so much!

Let us know if it works OK for you.