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#1
Can't start my notebook and system repair doesn't work
Hey guys, I've been looking all over the internet to find a solution, but failed to find any. I hope you can help me out.
A couple of days ago, I fell asleep in front of my notebook (Asus X54H, which I have for about a year now) and when I woke up, I couldn't connect with the wireless. Hoping it would solve anything so I didn't have to go downstairs to fix it, I decided to restart my notebook. I don't recall seeing a BSOD, but after it showed the Asus logo, there was nothing, just a black screen. This time, I timed how long it took, and after 7 minutes it said: "Windows is loading files". This doesn't take too long, but then I get a black screen again, but this time with a cursor for about a minute. Then I get the Windows 7 background with the cursor and after a minute or two, the System Recovery Options screen appears. There I'm asked to select a keyboard input method (which is Belgian (period) in my case). When I click on next, another window gives me two possibilities:
- Use recovery tools that can help fix problems starting Windows. Select an operating system to repair.
- Restore your computer using a system image that you created earlier.
As I didn't create any system images, I go for the first one. As there aren't any operating systems loaded, it tells me to click on the Load drivers button. As I don't have a clue what I should do choosing Load drivers, I just click on next. Then the following options are presented to me:
- Startup Repair
- System Restore
- System Image Recovery
- Windows Memory Diagnostic
- Command Prompt
When I click on System Restore, it says it's not possible because I should specify which Windows installation to restore. If I go for System Image Recovery, it just doesn't do anything. I think Windows Memory Diagnostic is just irrelevant and the Command Prompt doesn't make sense to me at all. Last but not least, we have the Startup Repair, which I tried an awful lot of times, but it just seems to do nothing at all.
I downloaded and burnt Ubuntu and ran it on my notebook to recover some files I really don't want to lose. I also downloaded a torrent of Windows 7 Ultimate 64-bit and burnt it, but it didn't make any sense to me at all. I did the same as I did with Ubuntu, namely raping the escape button as soon as I started my notebook and selecting P1: TSSTcorp... But it seems I just can't fix the problem and I hope you guys can help me out somehow.
PS: My notebook came with a 2-year guarantee, but I'm not sure if this problem is part of the guarantee (I hope it does) and also if I send it back, I'll have to cope without a notebook for a while and if I can fix it with your help, I wouldn't have to wait so long. Thanks in advance!