Windows 7: Windows Installation Disc - where?

sunch · 28 Jan 2013

Hi, everyone!
My laptop says "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. ..."
But the problem is that i haven't an installation disc and, moreover, never had (I purchased the computer with Windows 7 already installed). I tried to contact my "computer manufacturer", but found out that free support is not available for me, because my system is not in warranty.
Could you help me? How can I fix my computer?

fireberd · 28 Jan 2013

Windows 7 has a procedure to create a repair disc (what is needed). In addition most PC vendors have a procedure to create a set of backup discs, which apparently was not done.

Here is a link to a site that shows you how to do it without a disc and also has a download for a repair disc. I know nothing about this site other than I found it doing a google search.
Windows 7 Recovery Disk | Boot from CD

Kaktussoft · 28 Jan 2013

windows failed to start,..... what else is on screen. Give all info please.

Install disks can be found here Official Windows 7 SP1 ISO
But is not needed now!! You better do this System Repair Disc - Create on any x64 Windows 7 machine you want. You need it to troubelshot Windows 7.

But first give me all info that's on screen

sunch · 28 Jan 2013

Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now

Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

Kaktussoft · 28 Jan 2013

Why did it happen? Did you have power failure.. messed around with software?

Kaktussoft · 28 Jan 2013

Quote: Originally Posted by sunch

Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now

Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try Startup Repair
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a Windows 7 install dvd x64, or Windows 7 system repair disk x64 and boot from it.

sunch · 28 Jan 2013

To be honest, it's a long story... One day i ran an antivirus program - it detected some bags ang i hit "fix it". Then computer went mad and every time i tried to start it i was told that it couldn't... I had an important challenge next day so i went mad too, and it seems that i somehow decided to restore the system. All went okay until appeared "Windows is starting services", which it was starting for centuries. At some point i went crazy again, found Device Manager, disabled something... And here i am.

Kaktussoft · 28 Jan 2013

Quote: Originally Posted by sunch

To be honest, it's a long story... One day i ran an antivirus program - it detected some bags ang i hit "fix it". Then computer went mad and every time i tried to start it i was told that it couldn't... I had an important challenge next day so i went mad too, and it seems that i somehow decided to restore the system. All went okay until appeared "Windows is starting services", which it was starting for centuries. At some point i went crazy again, found Device Manager, disabled something... And here i am.

What anti4us did you run??? Did it run automatically while surfing the internet? If so... it was a fake virus scanner that told you you have multiple virusses. All fake!! It installed virusses instead. Why trust things you didn't ask for?

How did you restore system?

sunch · 28 Jan 2013

Quote: Originally Posted by Kaktussoft

Quote: Originally Posted by sunch

Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now

Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try Startup Repair
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a Windows 7 install dvd x64, or Windows 7 system repair disk x64 and boot from it.

About startup repair: apparently, i've got no options here: every time i press "enter" or restart, i face
the same screen.

Kaktussoft · 28 Jan 2013

"windows is starting services" was at the end of restore proces I suppose. It took centuries to finish... but did it finish without problems???? How can you start device manager if it's still "starting sevices" (i think you mean configuring services[?]) And what did you disable? Without proper info ... helping you is very difficult

Windows 7: Windows Installation Disc - where?

Windows Installation Disc - where? problems?