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Windows 7: Badly upgraded

17 Feb 2013   #1
TulipGirl

Windows 7 Pro
 
 
Badly upgraded

Hey
I've recently purchased an upgrade CD from xp to windows 7 after making sure I had all the criteria right. I followed the steps to the letter but when I tried exctracting the old files I got an error message saying
"This version of update\update.exe in not compatible with the version of windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64(64-bit) version of the program, and then contact the software publisher."
There's even a warning message at the bottom right corner sating my Windows copy isn't genuine though I bought this and the previous one at a real store.

Also, I'm a noob.

Help, please? :-)


My System SpecsSystem Spec
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17 Feb 2013   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi TulipGirl, Welcome to the forums, have a look at this tutorial Upgrade Install - XP to Windows 7 It may be of help ,also look at this one Clean Install Windows 7 from the Windows XP Desktop
My System SpecsSystem Spec
17 Feb 2013   #3
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Sounds like your trying to do an inplace upgrade from 32 bit to 64 bit. You have to do a custom upgrade. The steps should be listed in Pebbly`s suggestion.

Contact Gregrocker, he`s a pro.
My System SpecsSystem Spec
.

17 Feb 2013   #4
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by TulipGirl View Post
Hey
I've recently purchased an upgrade CD from xp to windows 7 after making sure I had all the criteria right. I followed the steps to the letter but when I tried exctracting the old files I got an error message saying
"This version of update\update.exe in not compatible with the version of windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64(64-bit) version of the program, and then contact the software publisher."
There's even a warning message at the bottom right corner sating my Windows copy isn't genuine though I bought this and the previous one at a real store.

Also, I'm a noob.

Help, please? :-)
I don't know what you mean by "extracting the old files". Are you trying to copy out files from windows.old?

Please clarify that.
My System SpecsSystem Spec
17 Feb 2013   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Sound like she`s trying to do it from windows.

You have to drop the dvd into the drive and restart the machine then boot from the dvd. Don`t let the pc go into windows.
My System SpecsSystem Spec
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 Badly upgraded




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