I am selling my laptop and want to restore it back to factory settings. I have a Dell Inspiron mini 1012 running Win 7 starter 32 bit. The laptop works fine, no problems at all but again just want to restore it back.
In my manual it says 2 ways to restore to factory.
1) F8 then through the repair my console selection. ( I tried this and whenever I click on this selection it just loads windows normally. I am assuming this partition got messed up.)
2) By creating a USB or CD using the Dell Datasafe local backup program it came loaded with. THIS IS THE ONE i NEED HELP WITH.
I created the USB using the dell program and when I start my laptop and go to boot menu the computer recognizes the USB i created it on but then I get the all black WINDOWS BOOT MANAGER screen with the following
WINDOWS FAILED TO START. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT BE THE CAUSE.
1 INSERT DISC
2 CHECK LANGUAGE SETTINGS???
3 CLICK REPAIR COMPUTER
Info: the selected entry could not be loaded because the app is missing or corrupt.
So what did I do wrong? Any help with this, I just bought the USB today and put it right in so unless I didn't do something right with that? Thanks