Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Trying to restore to factory settings.


06 Mar 2013   #1

Windows 7 home premium
 
 
Trying to restore to factory settings.

I am selling my laptop and want to restore it back to factory settings. I have a Dell Inspiron mini 1012 running Win 7 starter 32 bit. The laptop works fine, no problems at all but again just want to restore it back.
In my manual it says 2 ways to restore to factory.

1) F8 then through the repair my console selection. ( I tried this and whenever I click on this selection it just loads windows normally. I am assuming this partition got messed up.)

2) By creating a USB or CD using the Dell Datasafe local backup program it came loaded with. THIS IS THE ONE i NEED HELP WITH.

I created the USB using the dell program and when I start my laptop and go to boot menu the computer recognizes the USB i created it on but then I get the all black WINDOWS BOOT MANAGER screen with the following


WINDOWS FAILED TO START. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT BE THE CAUSE.


1 INSERT DISC


2 CHECK LANGUAGE SETTINGS???


3 CLICK REPAIR COMPUTER


FILE: /WINDOWS/SYSTEM32/BOOT/WINLOAD.EXE


STATUS: 0xc000000d


Info: the selected entry could not be loaded because the app is missing or corrupt.




So what did I do wrong? Any help with this, I just bought the USB today and put it right in so unless I didn't do something right with that? Thanks


My System SpecsSystem Spec
.

07 Mar 2013   #2
Microsoft MVP

 

First run Dell Diagnostics to check over the hardware, and know whether that partiition is worth keeping because it works: Dell Diagnostics Utility - How to Run the

Then you can try Dell Recovery Partition - restoring F8 link

If that fails follow these steps to Clean Reinstall - Factory OEM Windows 7 with the installer provided in Step 1. Delete all partitions during booted install, unless Diagnostics run then you can save the OEM Tools partition for that reason.

If that fails report back exactly when and verbatim error message.
My System SpecsSystem Spec
07 Mar 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you press F12 then pick USB DEVICE
My System SpecsSystem Spec
.


07 Mar 2013   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

How to use Dell Recovery Partition,make Recovery Disks & how to order Recovery Disks.
Manuals | Dell US

RouteTo
Dell - Support
My System SpecsSystem Spec
07 Mar 2013   #5

Windows 7 home premium
 
 

VistaKing- Yes I clicked f12 then the little +USB choice. It gave me the little white bar at the bottom of the screen just like it would normally when startup repair or restore would begin to load but then it loads really fast and gives me the all black Windows Boot Manager Screen as explained in the 1st post. So the USB I created starts to load but then just goes right to the error page.

FILE: /WINDOWS/SYSTEM32/BOOT/WINLOAD.EXE

STATUS: 0xc000000d

I plugged the USB and opened it, seems to have installed everything correctly from the Dell Datasafe recovery. Has about 5 different folders including a boot folder. So seems to have installed everything correctly on the USB just keep getting that error above when trying to boot into it?
My System SpecsSystem Spec
07 Mar 2013   #6

Windows 7 home premium
 
 

theog- Again, I have the manual right in front of my face. I followed the directions on how to create a recovery usb through the Datasafe program that came installed with the laptop. But I am receiving the error I have been explaining everytime I try booting into the USB I created.
My System SpecsSystem Spec
07 Mar 2013   #7

Windows 7 home premium
 
 

Greg- Thanks. I will now try the 3rd one and get back to you. F8 Does not work, I think the partition in the drive is either corrupt or got deleted. So not even trying with that anymore.
My System SpecsSystem Spec
07 Mar 2013   #8

Windows 7 home premium
 
 

I looked on the bottom of my notebook and on the OEM product key it is Windows 7 Starter SNPC OA? What is the SNPC OA? Which OS am I looking to install that this OEM key will work with? Thanks
My System SpecsSystem Spec
07 Mar 2013   #9

Windows 7 home premium
 
 

Indiana- Yes done everything he suggested. The recovery partition is no longer working on my drive. So am down to his last option just have to figure out which OEM install will work with my product key, I listed above this answer.
My System SpecsSystem Spec
07 Mar 2013   #10
Microsoft MVP

 

Download the ISO for Home Premium 32 bit from Step 1 in Clean Reinstall - Factory OEM Windows 7, run the eicfg removal tool on it to unlock all versions, then burn to DVD or write to flash stick using tool provided in Step 2, follow the steps to get a perfect reinstall.

Then choose your licensed version from the menu which will be provided once you boot the installer to reinstall.

During booted Custom Install, at Steps 6/7 of Clean Install Windows 7 delete all partitions, create New as you wish, then format the first large partition to install Windows 7 upon. Ignore the 100mb boot partition created.
My System SpecsSystem Spec
Reply

 Trying to restore to factory settings.




Thread Tools



Similar help and support threads for2: Trying to restore to factory settings.
Thread Forum
How to restore to factory settings [W7] Installation & Setup
Restore Back To Factory Settings Installation & Setup
Solved How to Restore Factory Settings Installation & Setup
Is this the right way to restore my PC to factory settings? Installation & Setup
Should I restore my factory settings General Discussion
Solved restore factory settings Installation & Setup
how to restore factory settings? Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:33 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33