Trying to restore to factory settings.

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  1. Posts : 65
    Windows 7 home premium
       #1

    Trying to restore to factory settings.


    I am selling my laptop and want to restore it back to factory settings. I have a Dell Inspiron mini 1012 running Win 7 starter 32 bit. The laptop works fine, no problems at all but again just want to restore it back.
    In my manual it says 2 ways to restore to factory.

    1) F8 then through the repair my console selection. ( I tried this and whenever I click on this selection it just loads windows normally. I am assuming this partition got messed up.)

    2) By creating a USB or CD using the Dell Datasafe local backup program it came loaded with. THIS IS THE ONE i NEED HELP WITH.

    I created the USB using the dell program and when I start my laptop and go to boot menu the computer recognizes the USB i created it on but then I get the all black WINDOWS BOOT MANAGER screen with the following


    WINDOWS FAILED TO START. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT BE THE CAUSE.


    1 INSERT DISC


    2 CHECK LANGUAGE SETTINGS???


    3 CLICK REPAIR COMPUTER


    FILE: /WINDOWS/SYSTEM32/BOOT/WINLOAD.EXE


    STATUS: 0xc000000d


    Info: the selected entry could not be loaded because the app is missing or corrupt.




    So what did I do wrong? Any help with this, I just bought the USB today and put it right in so unless I didn't do something right with that? Thanks
      My Computer

  2.    #2

    First run Dell Diagnostics to check over the hardware, and know whether that partiition is worth keeping because it works: Dell Diagnostics Utility - How to Run the

    Then you can try Dell Recovery Partition - restoring F8 link

    If that fails follow these steps to Clean Reinstall - Factory OEM Windows 7 with the installer provided in Step 1. Delete all partitions during booted install, unless Diagnostics run then you can save the OEM Tools partition for that reason.

    If that fails report back exactly when and verbatim error message.
    Last edited by gregrocker; 07 Mar 2013 at 09:08.
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #3

    Did you press F12 then pick USB DEVICE
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    How to use Dell Recovery Partition,make Recovery Disks & how to order Recovery Disks.
    Manuals | Dell US

    RouteTo
    Dell - Support
      My Computer


  5. Posts : 65
    Windows 7 home premium
    Thread Starter
       #5

    VistaKing- Yes I clicked f12 then the little +USB choice. It gave me the little white bar at the bottom of the screen just like it would normally when startup repair or restore would begin to load but then it loads really fast and gives me the all black Windows Boot Manager Screen as explained in the 1st post. So the USB I created starts to load but then just goes right to the error page.

    FILE: /WINDOWS/SYSTEM32/BOOT/WINLOAD.EXE

    STATUS: 0xc000000d

    I plugged the USB and opened it, seems to have installed everything correctly from the Dell Datasafe recovery. Has about 5 different folders including a boot folder. So seems to have installed everything correctly on the USB just keep getting that error above when trying to boot into it?
      My Computer


  6. Posts : 65
    Windows 7 home premium
    Thread Starter
       #6

    theog- Again, I have the manual right in front of my face. I followed the directions on how to create a recovery usb through the Datasafe program that came installed with the laptop. But I am receiving the error I have been explaining everytime I try booting into the USB I created.
      My Computer


  7. Posts : 65
    Windows 7 home premium
    Thread Starter
       #7

    Greg- Thanks. I will now try the 3rd one and get back to you. F8 Does not work, I think the partition in the drive is either corrupt or got deleted. So not even trying with that anymore.
      My Computer


  8. Posts : 65
    Windows 7 home premium
    Thread Starter
       #8

    I looked on the bottom of my notebook and on the OEM product key it is Windows 7 Starter SNPC OA? What is the SNPC OA? Which OS am I looking to install that this OEM key will work with? Thanks
      My Computer


  9. Posts : 65
    Windows 7 home premium
    Thread Starter
       #9

    Indiana- Yes done everything he suggested. The recovery partition is no longer working on my drive. So am down to his last option just have to figure out which OEM install will work with my product key, I listed above this answer.
      My Computer

  10.    #10

    Download the ISO for Home Premium 32 bit from Step 1 in Clean Reinstall - Factory OEM Windows 7, run the eicfg removal tool on it to unlock all versions, then burn to DVD or write to flash stick using tool provided in Step 2, follow the steps to get a perfect reinstall.

    Then choose your licensed version from the menu which will be provided once you boot the installer to reinstall.

    During booted Custom Install, at Steps 6/7 of Clean Install Windows 7 delete all partitions, create New as you wish, then format the first large partition to install Win7 upon. Ignore the 100mb boot partition created.
    Last edited by gregrocker; 07 Mar 2013 at 11:03.
      My Computer


 
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